Senior Consultant - Digital Transformation

About the role

Torq is seeking experienced Senior Consultants to lead meaningful pieces of large-scale technology initiatives for our clients. Our team helps organizations turn ambitious goals into measurable results.

Responsibilities

• Lead workstreams across complex digital transformation, technology delivery, business operations, or enterprise program initiatives.
• Collaborate with business stakeholders across sales, marketing, product, operations, finance, and leadership to define requirements and align initiatives with business objectives.
• Partner with IT and digital teams to evaluate tradeoffs, identify risks, and implement solutions that meet project goals.
• Create structure around ambiguous problems by developing work plans, project roadmaps, decision documents, operating models, and implementation plans.
• Ensure project deliverables meet quality standards through effective planning, risk management, stakeholder management, and adherence to best practices.
• Translate complex project details into clear, compelling narratives for stakeholders, including executive leadership.
• Develop and track KPIs and metrics that drive business value, providing actionable insights and recommendations to stakeholders.
• Identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives.
• Facilitate meetings, workshops, working sessions, and stakeholder conversations that drive alignment and decision-making.
• Lead junior team members by providing direction, reviewing work, sharing context, and helping raise the quality of team output.
• Support business development efforts by identifying client needs, contributing to proposals, developing solution ideas, and participating in sales presentations.

Requirements

When you join Torq, you're a consultant first. That means bringing structure to ambiguity, building trust with clients, and helping teams move from strategy to execution. At the Senior Consultant level, we expect you to do that with greater independence, stronger judgment, and a higher level of ownership.

• Experience in consulting, technology transformation, digital delivery, business operations, product, program delivery, or a similar client-facing environment.
• Strong problem-solving skills with the ability to turn ambiguous challenges into clear recommendations, next steps, and delivery plans.
• Excellent communication skills, including the ability to translate complex technical or operational concepts into business-friendly language.
• Proven ability to build relationships across business, product, technology, operations, and executive teams.
• Experience leading workstreams, managing project responsibilities, or owning major components of client delivery.
• Strong organizational skills with the ability to manage priorities, timelines, deliverables, risks, and stakeholders across complex initiatives.
• Ability to operate independently while knowing when to escalate, ask questions, or bring others into the conversation.
• Comfort operating in fast-paced environments where priorities and requirements evolve.
• High self-awareness, openness to feedback, and a strong sense of ownership for individual and team outcomes.
• Business and Technology Fluency: Experience working with technical teams, business stakeholders, or cross-functional groups to clarify needs, evaluate tradeoffs, and drive alignment.
• Familiarity with software delivery, digital transformation, enterprise platforms, cloud, CRM, ERP, data, analytics, or related technology initiatives.
• Ability to understand system impacts, dependencies, risks, and delivery considerations without needing to be the deepest technical expert in the room.
• Experience working in Agile, Scaled Agile, hybrid delivery, or similar collaborative environments.
• Ability to connect business objectives to technology delivery, operating model changes, process improvements, or measurable outcomes.
• Comfort identifying where a project may be misaligned across business priorities, technology constraints, stakeholder expectations, or delivery realities.
• Execution and Client Impact: Experience translating complex information into clear plans, recommendations, materials, and narratives that support decision-making.
• Experience creating executive-ready deliverables such as status reports, decision documents, roadmaps, dashboards, meeting materials, implementation plans, or operating models.
• Ability to identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives.
• Comfort measuring progress and outcomes through KPIs, metrics, and other indicators of business value.
• Proven ability to manage timelines, coordinate stakeholders, and keep work moving without needing every step defined in advance.
• Ability to bring practical solutions to client challenges rather than simply identifying problems.
• Comfort communicating status, risks, decisions, and recommendations to both client stakeholders and internal Torq leadership.
• Leadership and Team Impact: Ability to support and guide junior team members through clear expectations, feedback, context-setting, and work review.
• Comfort setting high but realistic standards for quality, communication, and follow-through.
• Ability to stay composed under pressure and help teams remain focused during complex or fast-moving situations.
• Strong team orientation, including a willingness to help peers, share knowledge, and contribute to a positive team environment.
• Ability to adapt when priorities change, timelines shift, or client needs evolve.
• Sound judgment when making decisions, escalating issues, and balancing client needs, team dynamics, and delivery risks.
• Ability to create trust with clients and teammates through reliability, professionalism, and follow-through.

Qualifications

• Core Consulting Strengths: Experience with tools such as Jira, Confluence, Microsoft Project, Asana, Trello, Excel, PowerPoint, Teams, Slack, SharePoint, or Zoom.
• Experience supporting proposals, client presentations, sales conversations, or business development efforts.
• Experience with launch planning, change management, process improvement, UAT, release readiness, or operational transformation.
• Experience leading workshops, executive meetings, stakeholder interviews, or cross-functional planning sessions.
• Experience mentoring junior consultants, reviewing deliverables, or helping manage team performance.
• Experience working across multiple practices, functions, or client teams to solve complex business and technology problems.

Skills

• Strong problem-solving skills.
• Excellent communication skills.
• Proven ability to build relationships.
• Experience leading workstreams.
• Strong organizational skills.
• Ability to operate independently.
• Comfort operating in fast-paced environments.
• High self-awareness.
• Openness to feedback.
• Strong sense of ownership.
• Business and Technology Fluency.
• Experience with Agile, Scaled Agile, hybrid delivery.
• Ability to connect business objectives to technology delivery.
• Comfort identifying risks and opportunities.
• Ability to measure progress and outcomes.
• Proven ability to manage timelines.
• Ability to bring practical solutions.
• Comfort communicating status and recommendations.
• Ability to support junior team members.
• Sound judgment when making decisions.
• Ability to create trust.
• Experience with relevant tools and technologies.
• Experience with proposal and sales support.
• Experience with project management methodologies.
• Experience with cross-functional collaboration.
• Experience with mentoring and coaching.
• Experience with diverse client and project types.

Benefits and Other Fun Stuff

• Competitive Salary
• Unlimited PTO
• Best-in-class health/vision/dental benefits
• Generous 401K options
• Paid Parental Leave
• High degree of internal mobility and diverse project opportunities
• Opportunity to be a key player at a highly reputable, fast-growing consulting firm