Senior Consultant

About the role

A senior member of the service delivery team, the Senior Consultant is responsible for executing on projects with clients across a variety of industries and delivering transformational change and competitive advantage.

What you'll do

• Priorities:
• Client service delivery
• Managing and supporting junior team member project specific service delivery
• Coaching and development of junior team member skills and capabilities development
• Actively network, identify opportunities and support leadership team business development efforts
• Build brand presence and value within the community
• Contribute to, and align with, Forum’s strategic plan
• Sustain and evolve Forum’s culture
• Responsibilities:
• Lead engagements across a variety of client environments while supporting the learning of other team members in collaboration with Account Leaders, Directors and Subject Matter Experts (Principals).
• Develop engagement approach, project plans, system implementation plans, processes and/or requirements for larger projects or multiple workstreams within an enterprise or complex program:
• Develop approach to achieving target solution, in collaboration with other senior team members, advisory resources
• Project planning, resource planning, budgeting, issue and risk management, and status reporting
• Leverage and communicate project leadership best practices and project lifecycle methodologies, where applicable
• Develop and execute communications and change management plans
• Communicate plan, expectations, status, risks and issues up and across the project team
• Manage client (buyer) expectations
• Define success and deliver results
• Provide feedback to develop and grow skills for junior Forum team members working on same project/program, providing project specific direction and support
• Engage 1:1 Director to gather feedback, assess strengths and opportunities, and grow skills
• Leverage firm wide resources and knowledge capital in service delivery
• Develop high quality project deliverables as identified in project statement of work
• Develop and maintain professional and productive relationships with clients in the course of service delivery and account engagement
• Participate in industry discussions:
• Understand and apply industry specific approaches and solutions
• Contribute knowledge and experience to the continuous development of the industry portfolio
• Participate in service competency development and training opportunities
• Participate in client account activities and contribute to client and account success
• Identify and close new engagement opportunities at client while networking and performing client service delivery
• Take accountability for career and professional development:
• Review annual professional development plan with Director
• Self-assess with competency map and skill level
• Manage development by seeking out internal and external opportunities to grow

Qualifications

• Knowledge of a diverse set of client service methodologies, approaches and tool sets
• Presents a professional image and effectively communicates across client organizations
• Interest in growing and developing skills across a diverse set of business and technology areas and clients
• Development of effective and polished project deliverables
• Excellent presentation and facilitation skills
• Strong proposal development skills
• Strong constructive feedback and mentoring skills for junior team members and peers
• Ability to deal with ambiguity and drive agreement on complex decisions
• Willingness and ability to deliver insightful feedback to less experienced team members, clients, peers and senior management at Forum
• Strong networking skills, knowledge of, and successful experience with, business development
• Effective collaboration with colleagues and across functional areas
• Understands the financial levers of the business and acts accordingly
• Good steward of the firm that leverages resources wisely

Required Experience

• B.A. or B.S. degree required (BS or BA required, specific degrees depend on role.)
• 8+ years of prior consulting, project, program management experience demonstrating progression in size and complexity of engagements
• Demonstrated ability to effectively structure and lead projects with limited support
• Knowledge and application of productivity tools (word, excel, etc.)
• Experience working across industries and business functions preferred
• Excellent written and verbal communication skills
• Strong multi-tasker, able to effectively manage multiple demands on their time
• Demonstrated ability to create polished client deliverable
• Self-motivated with a passion for growth and development
• Demonstrated ability to support less experienced/junior team members, providing guidance and support and appropriate development and delivery feedback
• Strong networker, effectively communicating Forum’s value proposition to their extended network

Other Requirements

• 100% client billable availability; may be adjusted if taking on Account Leader responsibilities
• Ability to travel as necessary to support pursuit of new and existing clients and opportunities
• Ability to achieve objectives regardless of bandwidth or time constraints
• Ability to work non-standard work hours when necessary

Pay Range

144,000 - 180,000 USD per year (Seattle Metro Area)