Senior Configuration Manager

Key Responsibilities

• Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining, and auditing system baselines for all configuration items (CIs) such as hardware, software, and documentation.
• Establish and maintain a change management process to manage updates, bug fixes, and new capability deployments ensuring traceability and accountability throughout the change lifecycle.
• Manage and operate Configuration Management Databases (CMDB), ensuring records remain accurate, updated, and comprehensive.
• Oversee the review and approval processes for baseline changes, including conducting Configuration Control Board (CCB) activities.
• Track and document configurations for all enterprise IT assets, including hardware, software, and network components.
• Support the coordination of builds, releases, and deployments across development, integration, and operational environments.
• Ensure proper implementation of version control practices, ensuring that configurations align with documented baselines.
• Collaborate with IT teams during system upgrades, deployments, and maintenance to monitor configuration changes and ensure adherence to approved processes.
• Generate and maintain configuration audits, status accounting, and discrepancy reports for all configuration baselines.
• Develop, update, and enforce configuration management policies, frameworks, and templates in alignment with DoD and NIST 800-53 standards.
• Provide coaching and training to stakeholders on proper change and configuration management principles and tools.
• Monitor the implementation and efficacy of CM processes across projects, identifying opportunities for improvement and implementing solutions.

Qualifications

• Bachelor's degree and five (5) or relevant years of experience in lieu of degree.
• Experience with Configuration Management Databases (CMDB) preferably with ServiceNow.
• Desired certifications: Certified Change Management Professional (CCMP), CompTIA Security+ CE.
• Technical skills: In-depth knowledge of configuration management tools (e.g. ServiceNow); experience developing and managing Configuration Management Databases (CMDB); proficiency with version control systems (e.g., Git, SVN, or equivalent).
• Knowledge: Experience with change management processes, including managing baseline updates, implementing software releases, and coordinating Configuration Control Boards (CCB); familiarity with NIST 800-53 and Risk Management Framework (RMF) to ensure compliance with federal security standards; proficiency in developing, implementing, and enforcing configuration control policies, SOPs, and work instructions.
• Skills: Excellent written and verbal communication skills, with experience preparing clear documentation, reports, and training materials.

Pay

The target salary range for this position is $80,001 - $120,000, based on experience and other factors.