Senior Compliance Specialist

Job Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees. This role supports the Global HR Compliance team, focusing on contingent labor compliance and the broader Global HR Compliance program.

Key Responsibilities

• Closely work with Contingent Labor and Strategic Sourcing teams to ensure alignment with compliance standards.
• Ensure compliance with global, federal, and local labor laws related to the use of contingent workers.
• Serve as a subject matter expert on worker classification, ensuring proper engagement models and mitigating misclassification and co-employment risks across all regions.
• Conduct in-depth compliance-related research and provide process and policy change recommendations.
• Support audit preparation and respond to internal and external compliance inquiries related to contingent labor.
• Support periodic supplier audits, ensuring contractual and legal compliance of third-party vendors providing contingent resources.
• Support the design, implementation, and continuous improvement of the Global HR Compliance framework and governance model.
• Partner with HR and business leaders to ensure policies, practices, and programs remain compliant and aligned with regulatory requirements.
• Maintain documentation, controls, and reporting mechanisms to support compliance tracking and transparency.

Requirements

• Bachelor’s degree in human resources/related field or equivalent experience.
• 5+ years' experience in Human Resources, Compliance, or related field.
• Strong understanding of contingent labor issues, including worker classification, co-employment, and global compliance requirements.
• Strong ability to work cross-functionally and build strong partnerships across HR, Legal, Procurement, and business teams.

Desirable Skills

• Exceptional analytical and research skills with the ability to interpret complex regulatory environments.
• Ability to operate as a self-starter, managing multiple priorities independently, and driving initiatives from conception through execution.
• Knowledge of employment and labor laws in NA, EMEA, APAC, and LATAM regions.
• Experience with HCM technology, Workday preferred.
• Strong prioritization, multi-tasking, and problem-solving skills.

Compensation

This role has a market-competitive salary with an anticipated base compensation range of $83,700.00 - $147,300.00. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance.
• Fertility treatments.

About Genesys

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data, and AI across the enterprise. As a result, organizations can drive customer loyalty, growth, and retention while increasing operational efficiency and teamwork across human and AI workforces.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.