Senior Compliance Monitoring Specialist - Remote Position

About the role

Bethany Christian Services is a nonprofit organization working across 29 states to ensure children are safe, loved, and connected through family. The Senior Compliance Monitoring Analyst plays a crucial part in carrying out this mission by overseeing the completion of annual monitoring visits and audits.

Responsibilities

• Coordinate the completion of annual monitoring visits and/or comprehensive desk audits of assigned care providers and applicable program network, to include notification of all audit visits, coordination of the in-person and/or conducting the virtual monitoring activities;
• Prepare and disseminate reports and findings of monitoring, including standard visit or desk audit report, corrective action plans, and recommendations;
• Cookordinate and provide support for all compliance concerns to program sites to assure successful close-out of compliance issues;
• Initiate and/or coordinate the issuance of compliance issue reports and provide notifications to program sites when compliance issues are identified;
• Track and monitor progress of Corrective Action Plans and compliance issues across the applicable network, while providing regular updates to the Program National Team;
• Conduct meetings with program sites as needed to assess progress toward meeting compliance measures and provide adequate support to close pending compliance issues;
• Effectively collaborate with the applicable National Team to address needs identified during the monitoring and/or assessment of the program sites for training, compliance, policy, or other similar areas;
• Serve as a primary contact for assigned monitoring visits and audit activities for the network;
• Submit a quarterly compliance report on the status of programs compliance and any concerns to the applicable National Team and/or Senior Manager of Monitoring and Compliance;
• Provide support for all requests from stakeholders regarding internal Bethany procedures that need to be written in compliance with all ORR, PRM & Contractor policy;
• Develop annual monitoring visit and audit activities calendar & update quarterly as needed;
• Serve as a secondary contact for policy and procedure questions for the Network to support compliance with program requirements;
• Participate in development of programmatic resources, policies, procedures, protocols, and guidelines to promote compliance with contract and Bethany policy;
• May track and monitor the completion of case file reviews that reflect 10% of each site’s client file and portal profiles to ensure accuracy, completion, and timeliness and provides an internal written report with findings;

Requirements

• Bachelor’s level degree in Human Services or related field of study from an accredited college, Master’s level preferred;
• Prior work experience in child/family welfare;
• Excellent verbal and written communication skills;
• Experience designing, implementing, and conducting audit and monitoring activities across multiple locations;
• Demonstrated knowledge of monitoring procedures and best practices for quality assurance and compliance in the human services field;
• Ability to show accountability, follow through, follow up, urgent response, consistency with service delivery and response time and need little guidance once trained in areas of job duties;
• Reliability with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Possess a strong attention to detail and follow through with a US network of 25+ program providers;
• Willingness and ability to travel domestically to assigned direct providers and support visits (up to 25% on average per year);
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;

Qualifications

• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Skills

• Strong organizational and project management skills;
• Excellent interpersonal and communication skills;
• Proficiency in Microsoft Office Suite;
• Ability to manage multiple priorities and deadlines;
• Knowledge of federal regulations and compliance standards;
• Ability to work independently and as part of a team;
• Strong analytical and problem-solving skills;

Benefits

• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate travel and remote work where possible.