Senior Community Manager

Location: Ronez Manor - 1948 Wilkes Dr, Springfield, OH 45503

About the Role

Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

• Creating homes for people who need it most: providing new beginnings for residents seeking affordable, safe, and high-quality housing where they can thrive.
• Resident stories that stay with you: from Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career growth: tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee owned, resident focused: as a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

Responsibilities

People Leadership

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

Financial Responsibility

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

Community and Resident Focus

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

Operational Excellence

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

Requirements

• 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.
• High School diploma, or associate’s degree is a plus.
• Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain these as an associate.
• Reliable transportation and a strong work eth ethic.
• Commitment to providing exceptional service to our valued residents.
• Deadline-driven, with a keen eye for detail, compliance, and quality.
• Great computer skills and fluent with Microsoft Office suite; experience with Yardi is a big plus.

Benefits

• Health, dental, and vision insurance effective within 2 weeks of starting.
• Gym membership reimbursement.
• Paid parental leave.
• 401K and more.
• Paid time off, including paid parental leave.
• Pay-on-Demand: access your money as you earn it.
• Learning & support: a supportive team that cares about your continued development, well-being, and professional growth.

Pay

$60,000 - $70,000 (depends on experience) + benefits

Schedule

Full-Time, Monday-Friday 8:00 AM - 4:30 PM