Senior Community Manager

We are Bloom Growth™—a business growth operating system supported by software. Our proven ecosystem is designed to lead your business on a journey to exponential growth. We provide a thriving environment that nurtures every aspect of your business’s development. This position is 100% remote, actually, our entire company is fully remote! About The Role As the Senior Community Manager at Bloom Growth, you will own and build the community experience for our users and coaches, creating an active, valuable space where members connect, learn, and grow. This is a builder role for someone who sees opportunities, develops a strategy, and takes action to bring ideas to life. You’ll own community strategy through daily execution—creating programming, building relationships, testing new ideas, and using member insights and data to continuously improve the experience. Your work will help turn community into a meaningful driver of connection, retention, and growth for Bloom Growth. What You'll Do Own and develop Bloom Growth's community strategy, programming, experiences, and prioritiesBuild and evolve the community experience by testing new ideas, measuring results, and scaling what worksDrive the daily health and momentum of the community by starting conversations, connecting members, recognizing successes, and encouraging participationDevelop and manage a recurring community programming calendar with discussions, events, resources, and experiences that create ongoing valueBuild relationships with members, Coaches, Coach Partners, and Self-Implementors to understand their needs and strengthen engagementIdentify and coordinate Coaches, subject matter experts, members, and guest speakers to contribute valuable community programmingPlan and host virtual events including Ask Me Anything (AMA) sessions, workshops, office hours, and member spotlightsDesign and continuously improve member onboarding and re-engagement efforts to increase participationMonitor community performance and member feedback, using insights to determine what to expand, change, test, or stopPartner with Marketing, Product, and BG OS teams to share community insights and identify opportunities to improve the customer experienceCreate written and visual content that reflects the Bloom Growth brand and supports community education, connection, and engagement Qualifications Required: Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience4+ years of experience managing an online community, membership program, or customer engagement platformExperience with dedicated community platforms such as Mighty Networks, Circle, Slack, Discord, or similarDemonstrated experience building community programming and driving member engagementExperience creating engaging written content and facilitating online discussionsExperience planning and hosting virtual eventsAbility to independently develop ideas, make decisions, and turn strategy into executionStrong written and verbal communication skills and ability to collaborate effectively in a fully remote environmentValid driver's license and ability to travel domestically or internationally Preferred Experience supporting Software as a Service (SaaS), coaching, or founder-focused organizationsFamiliarity with Bloom, Entrepreneurial Operating System (EOS), Scaling Up, Pinnacle, or similar business operating frameworksExperience analyzing community engagement metrics and translating insights into actionBasic graphic design skills using Canva or similar softwareExperience with project management or marketing automation tools Compensation The expected base salary range for this role is $80,000–$105,000 USD, depending on experience, skills, qualifications, and geographic location. In addition, this role is eligible for monthly performance-based incentives. Bloom Growth™ follows an equitable, market-aligned compensation philosophy to ensure fairness and consistency across our fully remote team. Benefits 100% remote work environmentMedical, dental, vision, and life insurance401(k) with employer match (immediate eligibility)Unlimited PTOVolunteer Time OffPaid parental leaveProfessional development opportunitiesCompany-paid holidays Hiring Process Our hiring process includes four steps designed to be transparent and respectful of your time: Predictive Index assessmentInitial HR interviewPanel conversation with the hiring manager and marketing teamBackground and reference checks Location Eligibility This role is open to candidates permanently residing in the United States, excluding California and New York. Bloom Growth™ adjusts compensation based on geographic market data to maintain internal equity. Application Window We review applications on a rolling basis and may close the posting once we’ve received a strong pool of candidates. A Bit About Us We’re a fully remote team committed to openness, helpfulness, continual learning, and honest communication. These values shape how we work together and how we support the clients who use our business growth operating system. Equal Opportunity Bloom Growth™ is an equal opportunity employer committed to creating an inclusive and respectful workplace. All employment decisions are made without regard to protected characteristics in accordance with applicable laws. We participate in E-Verify and require all employees to complete the I-9 verification process upon hire. #BG