Senior Commercial Product Director
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists of duties/requirements/benefits, and
for prose
- Do NOT repeat the job title as a heading (page already shows it)
- Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it
- Preserve ALL substantive information; do NOT invent or summarize away detail
- Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions
- Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless the posting actually states them
- Prefer a few substantive sections over many thin ones
- Output ONLY the HTML fragment — no /, no markdown code fences
Now, let's parse the job posting:
1. "Who We Are" - This is company description, could be "About the role" or "About the company". The rules mention "About the role" as a heading example. But this is about the company. I'll use "About the company" or "About the role"? The rules say "e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So "About the role" is an example. But this section is "Who We Are" describing ACAMS. I think it's appropriate to have an "About the company" section, but the rules don't explicitly list that. However, they say "e.g." meaning examples. I'll use "About the company" as a heading.
2. "Position Summary And Areas Of Responsibility" - This is a summary and responsibilities. Could be "About the role" or "Responsibilities". The rules have "About the role" and "Responsibilities". I'll split: "About the role" for the summary, and "Responsibilities" for the duties.
3. "Job Duties" - This has subsections: Commercial Strategy, Pricing and Packaging, Team Leadership, Market Research and Industry Engagement, Cross-Functional Go-to-Market Leadership. These are responsibilities. I'll put them under "Responsibilities" as a list.
4. "Skills, Qualifications And Experience" - This is a list of requirements. Could be "Requirements" or "Qualifications". The rules have both "Requirements" and "Qualifications". I'll use "Qualifications" as heading.
5. "EEO" - This is boilerplate equal opportunity statement. Should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So drop it.
Also note: "Workdays start early due to accommodate ACAMS’ regions’ time zones." and "Ability to travel as required. Highly prefer permanent residence in East coast regions" - these are schedule/location details. Could be under "Schedule" or "Requirements". The rules say never create Schedule section unless posting actually states them. It does state work hours and travel. But "Schedule" heading is for schedule details like shift times. Might be appropriate. However, the rules say "Prefer a few substantive sections over many thin ones." I could fold into "Qualifications" or a "Work arrangement" section. But the rules only allow specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So "Schedule" is allowed. But the posting doesn't have a clear schedule section; it mentions work hours and travel. I'll include a "Schedule" section with those details.
Also "Ability to work flexible (off)hours when working on deadlines and occasionally in line with other ACAMS regions’ time zones." That's schedule.
No mention of Pay or Benefits. So no Pay or Benefits sections.
Now, structure:
- About the company (from Who We Are)
- About the role (from Position Summary)
- Responsibilities (from Job Duties)
- Qualifications (from Skills, Qualifications And Experience)
- Schedule (from the work hours/travel/location)
But note: The rules say "Do NOT repeat the job title as a heading (the page already shows it)". The job title isn't given in the text, but we assume it's on the page. So we don't need to include it.
Also "Position Summary And Areas Of Responsibility" includes both summary and responsibilities. I'll separate.
Let's write HTML.
First, "Who We Are" ->
About the company
then with the description.
Second, "Position Summary And Areas Of Responsibility" ->
About the role
then with the summary paragraphs.
Third, "Job Duties" ->
Responsibilities
then a with each duty as a list item. Each duty has a bold title and description. I'll keep the structure: maybe each duty as a - with a for the title and then text.
Fourth, "Skills, Qualifications And Experience" ->
Qualifications
then with each bullet.
Fifth, schedule details: from the qualifications list there are items about work hours, travel, location. I'll extract those into a Schedule section. But they are part of the qualifications list. The rules say preserve all substantive information. I could keep them in Qualifications, but they are about schedule. I'll create a Schedule section with those points.
Let's examine the qualifications list:
- Strong commercial acumen...
- At least 10+ years...
- Degree/ Master’s Degree...
- Strong Excel skills...
- Experience of innovation...
- Experience of securing investment...
- Strong interpersonal skills...
- Proven ability to work cross-functionally...
- Excellent organizational and multi-tasking skills...
- Proactive thinker...
- Executive presence...
- Must be a fluent English speaker...
- Ability to work flexible (off)hours when working on deadlines and occasionally in line with other ACAMS regions’ time zones.
- Workdays start early due to accommodate ACAMS’ regions’ time zones.
- Ability to travel as required.
- Highly prefer permanent residence in East coast regions
The last four are schedule/location related. I'll move them to Schedule section.
But the rules: "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state work hours, travel, location preference. So Schedule is appropriate.
I'll create Schedule section with those points.
Now, ensure no boilerplate: EEO removed.
Also, "Position Summary And Areas Of Responsibility" has multiple paragraphs. I'll combine into one or multiple tags.
Let's write.
Note: Output ONLY HTML fragment, no markdown fences.
I'll produce:
About the company
ACAMS is the global leader in certification, training, and intelligence for anti-financial crime (AFC) professionals. ACAMS sets the standard for how organizations prevent, detect, and respond to money laundering, fraud and sanctions evasion. Trusted by 70% of the world's leading banks, as well as governmental and law enforcement agencies, and FinTechs, the organization has 120,000+ members across 200+ countries and territories. Its 65+ chapters and annual conferences connect AFC professionals across every major financial center. Learn more at acams.org.
About the role
This newly created senior leadership role is responsible for defining and executing ACAMS' commercial product strategy across our training portfolio and digital ecosystem. The role will drive portfolio growth, market expansion, customer value, and commercial performance by developing compelling value propositions, optimizing pricing and packaging strategies, and ensuring ACAMS' offerings remain aligned with evolving industry needs. Working closely with the Chief Product Officer and cross-functional leaders, the successful candidate will translate market insights and strategic priorities into growth initiatives, investment decisions, and scalable solutions that strengthen ACAMS' market leadership and deliver sustainable business results.
Accountable for driving growth and the performance of ACAMS' training portfolio and digital ecosystem, including certification and certificate programs, enterprise solutions, pricing and packaging, this position will oversee portfolio strategy, commercial performance through the lifecycle of products. Success will be measured through business growth, revenue performance, customer adoption, market impact, and the ability to capitalize on emerging opportunities across global markets including creating new products from existing content. A key responsibility will be shaping portfolio priorities through customer insights, market intelligence, competitive analysis, and commercial evaluation. The position will work closely with Product, Technology, Sales, Marketing, and Customer Success teams to ensure offerings are differentiated, commercially successful, and deliver measurable value for customers and the business.
In partnership with Sales, Marketing, and Customer Success, the successful candidate will lead go-to-market strategies that drive acquisition, retention, expansion, and cross-sell opportunities. This includes defining segment-specific value propositions and growth strategies across enterprise, and individual professionals. The position will lead a team of senior product managers, providing strategic direction, coaching, and portfolio oversight, while fostering a culture of customer focus, accountability, innovation, and commercial excellence. As a senior leader, the successful candidate will act as a trusted advisor to senior sales leaders and executive stakeholders representing ACAMS with key customers, partners, and industry practitioners. Working in close partnership with the Chief Product Officer, the role will help shape long-term strategy, evaluate growth opportunities, guide investment decisions, and ensure the portfolio delivers strong commercial performance alongside meaningful customer outcomes.
Responsibilities
- Commercial Strategy: Own the commercial performance of the product portfolio, including revenue growth, profitability, and market impact. Lead portfolio planning, investment prioritization, and business case development to ensure resources are focused on the highest-value opportunities. Evaluate portfolio performance, customer demand, strategic alignment, and growth potential, making recommendations on product expansion, enhancement, rationalization, or retirement to maximize long-term value and business results.
- Pricing and Packaging: Develop and maintain pricing and packaging that maximize customer value, competitiveness, and revenue growth across individual, enterprise, and specific segments. Conduct pricing analysis, assess market dynamics and customer willingness to pay, and partner with Sales and Finance to ensure pricing models support acquisition, retention, expansion, and profitability objectives.
- Team Leadership: Lead and develop a high-performing team of product managers, providing strategic direction, coaching, and performance management. Establish clear portfolio ownership and effective operating models that encourage collaboration, knowledge sharing, and accountability. Foster a culture of commercial excellence, customer focus, and continuous improvement while championing product management best practices and data-driven decision-making. Ensure the team remains informed on AFC developments, regulatory changes, and industry trends to support growth.
- Market Research and Industry Engagement: Lead market, customer, and competitive research to identify emerging trends, growth opportunities, and evolving customer needs. Define target segments, assess market attractiveness, and evaluate ACAMS positioning to inform strategic decisions. Strengthen mechanisms for gathering and synthesizing customer feedback, both qualitative and quantitative, ensuring insights are translated into actionable commercial strategies.
- Cross-Functional Go-to-Market Leadership: Partner with Sales, Marketing, Customer Success, and other key stakeholders to develop and execute go-to-market strategies that drive customer acquisition, adoption, retention, and growth. Ensure the team conducts effective launch planning, sales enablement, customer communications, and ongoing product promotions. Champion initiatives that improve customer experience, increase product adoption, and create opportunities for cross-sell and upsell across the portfolio.
Qualifications
- Strong commercial acumen and product
for prose - Do NOT repeat the job title as a heading (page already shows it) - Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it - Preserve ALL substantive information; do NOT invent or summarize away detail - Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions - Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless the posting actually states them - Prefer a few substantive sections over many thin ones - Output ONLY the HTML fragment — no /, no markdown code fences Now, let's parse the job posting: 1. "Who We Are" - This is company description, could be "About the role" or "About the company". The rules mention "About the role" as a heading example. But this is about the company. I'll use "About the company" or "About the role"? The rules say "e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So "About the role" is an example. But this section is "Who We Are" describing ACAMS. I think it's appropriate to have an "About the company" section, but the rules don't explicitly list that. However, they say "e.g." meaning examples. I'll use "About the company" as a heading. 2. "Position Summary And Areas Of Responsibility" - This is a summary and responsibilities. Could be "About the role" or "Responsibilities". The rules have "About the role" and "Responsibilities". I'll split: "About the role" for the summary, and "Responsibilities" for the duties. 3. "Job Duties" - This has subsections: Commercial Strategy, Pricing and Packaging, Team Leadership, Market Research and Industry Engagement, Cross-Functional Go-to-Market Leadership. These are responsibilities. I'll put them under "Responsibilities" as a list. 4. "Skills, Qualifications And Experience" - This is a list of requirements. Could be "Requirements" or "Qualifications". The rules have both "Requirements" and "Qualifications". I'll use "Qualifications" as heading. 5. "EEO" - This is boilerplate equal opportunity statement. Should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So drop it. Also note: "Workdays start early due to accommodate ACAMS’ regions’ time zones." and "Ability to travel as required. Highly prefer permanent residence in East coast regions" - these are schedule/location details. Could be under "Schedule" or "Requirements". The rules say never create Schedule section unless posting actually states them. It does state work hours and travel. But "Schedule" heading is for schedule details like shift times. Might be appropriate. However, the rules say "Prefer a few substantive sections over many thin ones." I could fold into "Qualifications" or a "Work arrangement" section. But the rules only allow specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So "Schedule" is allowed. But the posting doesn't have a clear schedule section; it mentions work hours and travel. I'll include a "Schedule" section with those details. Also "Ability to work flexible (off)hours when working on deadlines and occasionally in line with other ACAMS regions’ time zones." That's schedule. No mention of Pay or Benefits. So no Pay or Benefits sections. Now, structure: - About the company (from Who We Are) - About the role (from Position Summary) - Responsibilities (from Job Duties) - Qualifications (from Skills, Qualifications And Experience) - Schedule (from the work hours/travel/location) But note: The rules say "Do NOT repeat the job title as a heading (the page already shows it)". The job title isn't given in the text, but we assume it's on the page. So we don't need to include it. Also "Position Summary And Areas Of Responsibility" includes both summary and responsibilities. I'll separate. Let's write HTML. First, "Who We Are" ->
About the company
thenwith the description. Second, "Position Summary And Areas Of Responsibility" ->
About the role
thenwith the summary paragraphs. Third, "Job Duties" ->
Responsibilities
then a- with each duty as a list item. Each duty has a bold title and description. I'll keep the structure: maybe each duty as a
- with a for the title and then text.
Fourth, "Skills, Qualifications And Experience" ->
Qualifications
then- with each bullet.
Fifth, schedule details: from the qualifications list there are items about work hours, travel, location. I'll extract those into a Schedule section. But they are part of the qualifications list. The rules say preserve all substantive information. I could keep them in Qualifications, but they are about schedule. I'll create a Schedule section with those points.
Let's examine the qualifications list:
- Strong commercial acumen...
- At least 10+ years...
- Degree/ Master’s Degree...
- Strong Excel skills...
- Experience of innovation...
- Experience of securing investment...
- Strong interpersonal skills...
- Proven ability to work cross-functionally...
- Excellent organizational and multi-tasking skills...
- Proactive thinker...
- Executive presence...
- Must be a fluent English speaker...
- Ability to work flexible (off)hours when working on deadlines and occasionally in line with other ACAMS regions’ time zones.
- Workdays start early due to accommodate ACAMS’ regions’ time zones.
- Ability to travel as required.
- Highly prefer permanent residence in East coast regions
The last four are schedule/location related. I'll move them to Schedule section.
But the rules: "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state work hours, travel, location preference. So Schedule is appropriate.
I'll create Schedule section with those points.
Now, ensure no boilerplate: EEO removed.
Also, "Position Summary And Areas Of Responsibility" has multiple paragraphs. I'll combine into one or multiple
- Commercial Strategy: Own the commercial performance of the product portfolio, including revenue growth, profitability, and market impact. Lead portfolio planning, investment prioritization, and business case development to ensure resources are focused on the highest-value opportunities. Evaluate portfolio performance, customer demand, strategic alignment, and growth potential, making recommendations on product expansion, enhancement, rationalization, or retirement to maximize long-term value and business results.
- Pricing and Packaging: Develop and maintain pricing and packaging that maximize customer value, competitiveness, and revenue growth across individual, enterprise, and specific segments. Conduct pricing analysis, assess market dynamics and customer willingness to pay, and partner with Sales and Finance to ensure pricing models support acquisition, retention, expansion, and profitability objectives.
- Team Leadership: Lead and develop a high-performing team of product managers, providing strategic direction, coaching, and performance management. Establish clear portfolio ownership and effective operating models that encourage collaboration, knowledge sharing, and accountability. Foster a culture of commercial excellence, customer focus, and continuous improvement while championing product management best practices and data-driven decision-making. Ensure the team remains informed on AFC developments, regulatory changes, and industry trends to support growth.
- Market Research and Industry Engagement: Lead market, customer, and competitive research to identify emerging trends, growth opportunities, and evolving customer needs. Define target segments, assess market attractiveness, and evaluate ACAMS positioning to inform strategic decisions. Strengthen mechanisms for gathering and synthesizing customer feedback, both qualitative and quantitative, ensuring insights are translated into actionable commercial strategies.
- Cross-Functional Go-to-Market Leadership: Partner with Sales, Marketing, Customer Success, and other key stakeholders to develop and execute go-to-market strategies that drive customer acquisition, adoption, retention, and growth. Ensure the team conducts effective launch planning, sales enablement, customer communications, and ongoing product promotions. Champion initiatives that improve customer experience, increase product adoption, and create opportunities for cross-sell and upsell across the portfolio.
- Strong commercial acumen and product
tags. Let's write. Note: Output ONLY HTML fragment, no markdown fences. I'll produce:
About the company
ACAMS is the global leader in certification, training, and intelligence for anti-financial crime (AFC) professionals. ACAMS sets the standard for how organizations prevent, detect, and respond to money laundering, fraud and sanctions evasion. Trusted by 70% of the world's leading banks, as well as governmental and law enforcement agencies, and FinTechs, the organization has 120,000+ members across 200+ countries and territories. Its 65+ chapters and annual conferences connect AFC professionals across every major financial center. Learn more at acams.org.
About the role
This newly created senior leadership role is responsible for defining and executing ACAMS' commercial product strategy across our training portfolio and digital ecosystem. The role will drive portfolio growth, market expansion, customer value, and commercial performance by developing compelling value propositions, optimizing pricing and packaging strategies, and ensuring ACAMS' offerings remain aligned with evolving industry needs. Working closely with the Chief Product Officer and cross-functional leaders, the successful candidate will translate market insights and strategic priorities into growth initiatives, investment decisions, and scalable solutions that strengthen ACAMS' market leadership and deliver sustainable business results.
Accountable for driving growth and the performance of ACAMS' training portfolio and digital ecosystem, including certification and certificate programs, enterprise solutions, pricing and packaging, this position will oversee portfolio strategy, commercial performance through the lifecycle of products. Success will be measured through business growth, revenue performance, customer adoption, market impact, and the ability to capitalize on emerging opportunities across global markets including creating new products from existing content. A key responsibility will be shaping portfolio priorities through customer insights, market intelligence, competitive analysis, and commercial evaluation. The position will work closely with Product, Technology, Sales, Marketing, and Customer Success teams to ensure offerings are differentiated, commercially successful, and deliver measurable value for customers and the business.
In partnership with Sales, Marketing, and Customer Success, the successful candidate will lead go-to-market strategies that drive acquisition, retention, expansion, and cross-sell opportunities. This includes defining segment-specific value propositions and growth strategies across enterprise, and individual professionals. The position will lead a team of senior product managers, providing strategic direction, coaching, and portfolio oversight, while fostering a culture of customer focus, accountability, innovation, and commercial excellence. As a senior leader, the successful candidate will act as a trusted advisor to senior sales leaders and executive stakeholders representing ACAMS with key customers, partners, and industry practitioners. Working in close partnership with the Chief Product Officer, the role will help shape long-term strategy, evaluate growth opportunities, guide investment decisions, and ensure the portfolio delivers strong commercial performance alongside meaningful customer outcomes.
Responsibilities
Qualifications