Senior Commercial Banking Specialist
Job Summary
Responsible for performing a wide range of advanced administrative functions to support commercial banking activities. The position facilitates efficient operations, optimizes relationship management and portfolio growth, executes compliance and collections procedures, and serves as a client contact.
Essential Functions, Duties And Responsibilities
- Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
- Maintains electronic records and prepares transactions in Customer Relationship Management software.
- Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data.
- Reviews customer and prospect financials and other relevant data to identify discrepancies and inconsistencies; follows through to verify accurate information and resolve issues.
- Maintains records and obtains documentation in compliance with internal controls, operational procedures and risk management policies.
- Identifies business development and cross-sell opportunities and makes referrals.
- Drafts letters and agreements.
- Reviews the work of Commercial Banking Specialists; provides assistance and training to team members.
- Maintains knowledge of banking products, programs, services and promotions.
- Facilitates loan approval processes; prepares documents for the Officer Loan Committee.
- Maintains knowledge of banking products, programs, services and promotions.
- Facilitates prospecting and marketing efforts by developing materials, scheduling and coordinating meetings and events.
- Serves as a liaison with clients, internal and external contacts to facilitate communication and assist with loan closing and account opening processes.
- Works to understand the root causes of complex customer service issues. Identifies and implements resolutions.
- May accompany Commercial Relationship Managers on meetings and appointments to assist with relationship management and support account opening or loan closing processes.
Required Knowledge, Skills And Competencies
- Computer and Microsoft Office proficiency.
- Demonstrates leadership skillset with ability to coach and mentor.
- Thorough knowledge of banking policies, procedures, products and services.
- Able to effectively and persuasively express self, using language and grammar in a professional manner.
- Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames.
- Able to provide a high level of interactive service to others, building relationships and addressing identified needs.
- Demonstrates commitment to quality customer service and ability to meet or exceed service goals.
- Able to analyze and record detailed information and produce accurate, high quality work products.
- Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact.
Industry And Work Experience
- 5 or more years of experience as a Commercial Banking Specialist or equivalent position.
- Banking compliance or risk management experience preferred.
- Academic Bachelor’s degree preferred or equivalent education and related training or experience required.
Benefits
- Medical, Dental and Vision Insurance
- Life Insurance provided at no additional cost to employees
- Accidental Death & Dismemberment Coverage
- Long-Term Disability Coverage
- Paid Sick and Vacation Leave
- 11 Holidays
- Volunteer/Service Day
- Employee Stock Purchase Plan
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Health Savings Account
- Health Reimbursement Arrangement
- Supplemental Life & Other Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Legal Insurance
- Employee Assistance Program
- Employee Advocacy Program
- Tickets at Work (Entertainment discounts for Ameris Bank Employees)
- AT&T Employee Discount
- Wellness Discounts for Medical Premiums and Other Rewards
- Employee Referral Incentive
- Education Assistance
- Employee Resource Groups
- Banking Advantages For Employees
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.