Senior Clinical Specialist, Enabling Technologies - Northwest Indiana
Medtronic · Gary, IN · 1 mo ago
RemoteRemoteHealthcare$80k–$120k/yrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "We anticipate the application window for this opening will close on - 18 Sep 2026" maybe that's a date but it's not a heading; we can include as a short p maybe? It's metadata; we can fold into short p. But we need to preserve all substantive info; that date is not essential? It's about application window closing; maybe we keep as a p.
We need sections: About the role (intro paragraph), Responsibilities (list), Requirements (maybe qualifications?), Qualifications (maybe required/preferred), Skills (maybe not explicit), Benefits (we have benefits info), Pay (salary range), Schedule (maybe not explicit). We have no explicit schedule info; we should not create Schedule section unless posting actually states them. It does not mention schedule, so omit.
We have "Physical Job Requirements" but that's part of responsibilities? It's generic; we can maybe include under Requirements? But it's boilerplate? It's generic statement about physical demands; maybe we can drop as it's not specific. The instruction: remove duplicated lines, boilerplate. The physical demands paragraph is generic; we can drop.
We need to preserve all substantive info: responsibilities list (many bullet-like sentences). We'll convert to
- . Also qualifications: required qualifications (education + experience) and preferred qualifications (certifications etc). We'll put under Requirements or Qualifications? The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have both Requirements and Qualifications sections. Requirements could be the required qualifications (education/experience). Qualifications could be preferred qualifications. Skills maybe not present; we could omit.
We need to include Benefits section with details. Pay section with salary range.
We need to include About the role: the introductory paragraphs about Medtronic, Neuroscience, CST, role description. We'll combine into a few paragraphs.
We must not repeat job title as heading. So no h3 for Senior Clinical Specialist.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft.
First, maybe a p for application closing date: "The application window for this opening closes on 18 Sep 2026."
Then About the role: h3 About the role then p(s).
Responsibilities: h3 Responsibilities then ul.
Requirements: h3 Requirements then p for required qualifications (maybe list). Could also use ul.
Qualifications: h3 Qualifications then p for preferred qualifications.
Benefits: h3 Benefits then ul.
Pay: h3 Pay then p with salary range.
We must not include Schedule.
Check for duplicated lines: there are repeated statements like "The above statements are intended to describe the general nature and level of work..." appears twice; we should keep only once? It's boilerplate; we can drop both. Also appears in Physical Job Requirements section; drop.
Also "For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required." That's part of Preferred Qualifications? Actually it's under Preferred Qualifications? It appears after Preferred Qualifications list; we keep it as part of preferred qualifications.
Now ensure we preserve all substantive info: responsibilities list includes many items; we need to capture each as li.
Let's extract responsibilities bullet points from text:
- Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers
- Represents Medtronic during technology-enabled procedures to provide technical assistance.
- Maintain system hardware and software to maximize system performance.
- Installs software and hardware upgrades.
- Performs system preventative maintenance.
- Provides telephone clinical support to customers.
- Uses UNIX/LINUX commands to modify operating files.
- Fulfills Software and Service Contract obligations.
- Acts as the primary Medtronic customer liaison for repair and technical support issues.
- Provides timely information to the district team regarding customer concerns, issues and market opportunities.
- Provide service to customers per their individual needs.
- Maintains familiarity with status of calls and issues at customer sites.
- Reports necessary complaints and partners with CSM/NRC to ensure full resolution
- Files weekly site visit and customer contact reports for service improvement purposes
- Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures.
- Provides a clinical resource for surgeons, clinicians and others being trained.
- Updates customers on tips, shortcuts and suggestions, as appropriate.
- Participates in in-house sponsored customer training at designated sites for both internal and external partners
- Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
- Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
- Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures
- Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
- Submit reports and provide information as directed.
- Cooperate with all personnel on the execution of Company programs.
- Supports more complex, new image-guided products and applications to physicians and hospital staff.
- Works as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service expectation goals.
- Provide input on new product development based on in-field experience.
- Responsible for documentation at new or existing installations
- Adhere to company policies and conduct all business in an ethical manner
That's many.
Now Required Qualifications: "High School Diploma or GED AND a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience; Associate’s Degree with a minimum 4 years of clinical, medical sales or medical imaging/navigation/robotics experience; or A Bachelor’s degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience"
We can phrase as list.
Preferred Qualifications: "RT and/or MRI certification Prior experience with Image Guided Systems Prior experience with MRI Operating room experience For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required."
We'll list.
Benefits: list from text: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Also Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Also mention Sales Incentive Plan (SIP) eligibility.
We'll include both sets.
Pay: Salary ranges for U.S (excl. PR) locations (USD): $80,000.00 - $120,000.00. Also note base salary range applicable across US excluding Puerto Rico and specific locations in California. Offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
We'll include that.
Now About the role: combine paragraphs: "Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact." Then description of Neuroscience, CST, AiBLE, LinkedIn. Then role description: "At Medtronic, the Senior Clinical Specialist, Enabling Technologies provides clinical, technical and product knowledge support to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at all levels. Is responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services. Must perform all duties within the Quality System and BCS requirements. This is a field-based role. Due to the nature of these accounts, this person must live near Gary IN, Hammond IN, or Valparaiso IN."
We'll include that.
Now ensure we removed boilerplate: EEO, Fraud Alert, etc. Also removed "We anticipate the application window for this opening will close on - 18 Sep 2026" we turned into a p.
Now produce HTML.
Let's craft:
The application window for this opening closes on 18 Sep 2026.
About the role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. Our Cranial & Spinal Technologies (CST) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide. Check us out on LinkedIn: Medtronic CST
At Medtronic, the Senior Clinical Specialist, Enabling Technologies provides clinical, technical and product knowledge support to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at all levels. Is responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services. Must perform all duties within the Quality System and BCS requirements. This is a field-based role. Due to the nature of these accounts, this person must live near Gary IN, Hammond IN, or Valparaiso IN.
Responsibilities
- Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers
- Represents Medtronic during technology-enabled procedures to provide technical assistance.
- Maintain system hardware and software to maximize system performance.
- Installs software and hardware upgrades.
- Performs system preventative maintenance.
- Provides telephone clinical support to customers.
- Uses UNIX/LINUX commands