Senior Clinical Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the Role

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Working under general direction, you will provide advanced engineering, sales, educational, and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff involving EP products. This role involves a high degree of independence and requires identifying and routinely using the most effective, cost-efficient, and best business practices.

Responsibilities

• Act as a senior clinical interface between the medical community and the business, building and sustaining credible relationships with customers while sharing product expertise.
• Identify, report, and advise on customer needs, product performance, and potential sales opportunities to influence sales growth and service of accounts.
• Provide engineering, sales, education, and clinical support for complex field inquiries on an as-needed basis, demonstrating thorough command of all EP products and related technical knowledge.
• Develop, lead, and facilitate trainings and programs on EP products for healthcare professionals.
• Provide insight, guidance, and feedback to management on market trends and next-generation product components.
• Cover regional EP procedural cases and provide back-up support to EP Sales Representatives in areas such as sales support, regional training seminars, clinical studies, troubleshooting, and new product in-service training.
• Mentor and provide leadership for less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of materials.
• Support Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Stay current on developments in the field, regulatory requirements, and industry trends, including competitor products and market objectives.
• Resolve or facilitate resolution of problems, identifying root causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum of 1 year in a previous position.
• Minimum of 3 years of clinical experience (internal or external).
• Prior industry/competitive experience (if external).
• Solely dedicated to EP support.
• IBHRE EP certified.
• Considered a top performer amongst peers.
• Ability to perform complex cases in EP solo.
• Ability to mentor and train EP Clinical Specialists and CA Clinical Specialists on complex mapping cases.
• Ability to conduct complex customer education events solo to sell the value proposition of the full EP portfolio.
• Performs in the top half of the number of cases completed across the clinical group at the time of promotion in the defined Region/Area.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage in our Health Investment Plan (HIP) PPO medical plan (employees may qualify in the next calendar year).
• Excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit for an affordable bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
• Recognition as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.