Senior Clinical Director, Community

Key Responsibilities

• Lead, support, and supervise clinical directors and managers across multiple community-based programs.
• Oversee and continually develop programs serving individuals in community settings, ensuring access, engagement, and high-quality care.
• Represent Heritage in statewide behavioral health initiatives and collaborative projects.
• Promote a trauma-informed, person-centered, recovery-oriented service environment.

Clinical & Administrative Excellence

• Serve as a clinical and administrative expert in engagement, access to care, quality of care, and contract compliance.
• Utilize data-driven outcomes to evaluate performance, ensure accountability, and drive quality improvement.
• Support new and existing programs through clinical record development, case reviews, data tracking, and program start-ups.
• Ensure regulatory compliance, including Rule 132/140, SUPR 2060/2090, CCBHC requirements, and funder expectations.

Staff Development & Well-Being

• Develop sustainable plans for staff development, wellness, retention, and morale.
• Build and strengthen a high-performing leadership team that delivers innovative, trauma-informed services.
• Model expected professional behaviors and support staff through hands-on learning and coaching.

Innovation, Expansion & Strategic Impact

• Identify community and agency-wide gaps in behavioral healthcare and propose sustainable solutions.
• Develop, manage, and grow grants within the continuum of community-based services.
• Collaborate with executive leaders on agency-wide strategy, performance improvement, and program expansion.
• Achieve performance measures identified in quarterly reports, improvement plans, and training initiatives.

Preferred Skills & Abilities

• Strong collaboration and operational planning skills—from grant development to full implementation.
• Comfortable managing multiple programs and priorities simultaneously.
• Strong understanding of behavioral health regulations and evidence-based practices.
• Commitment to the philosophy of providing ways to help individuals, families, and our community.

Education & Certification

• Master’s degree in social work, counseling, psychology, or a related human service field (required).
• Licensure as LPHA (LCSW, LCPC, LMFT) preferred.
• Experience overseeing multi-program behavioral health systems is highly recommended.

Benefits & Wellness Package

• Wellness Days: Every other Friday off paid
• Health Club/Fitness reimbursement
• Employee Assistance Program
• Agency-provided life insurance and short-term disability
• Retirement plan
• Optional health, dental, vision, and additional life insurance