Senior Client Relationship Management

This role will be based in our Seattle office and is a hybrid position requiring at least three days a week in the office or at clients.

About the role

You will play a critical role in establishing trusted advisor relationships with our Pacific Northwest clients, working with top-tier consulting talent across Marsh Practices and driving revenue growth. You will manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring strong client satisfaction and resolving escalated issues effectively.

Responsibilities

• Drive revenue growth by building trusted relationships with key internal and external stakeholders and identifying new business opportunities.
• Maintain disciplined business development tracking, including lead management, activity follow-up, and pipeline progress, driving teams toward success.
• Partner across Marsh teams and business lines to develop tailored solutions that address client needs.
• Collaborate with Marsh consultants and thought leaders to develop strategic growth plans and engage senior leaders at client and prospect organizations.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.

Requirements

• Bachelor’s degree.
• 10+ years of experience in a consulting environment, with demonstrated success in client management.
• Strong project management, financial acumen, and communication skills.
• Ability to understand and respond to client business needs, priorities, and industry dynamics.
• Experience consulting or selling Health & Welfare, Investment & Retirement, or Workforce Rewards solutions to large corporate or institutional clients.

Qualifications

• Experience engaging with senior executives across HR, Finance, and IT sectors.
• Proven ability to build and expand senior stakeholder relationships.
• Strong business acumen and a proactive approach to problem-solving and solution architecture.

Benefits

• Professional development opportunities, interesting work, and supportive leaders.
• Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Range of career opportunities, as well as benefits and rewards to enhance your well-being, including health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs.

Pay

The applicable base salary range for this role is $151,000 to $302,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.