Jobs · North Carolina

Senior Client Manager Rx Solutions

Marsh McLennan Agency · Raleigh, NC · Today
HybridFull-time

About the role

A Senior Client Manager on the Rx Solutions team manages client deliverables while supporting Regional Directors and collaborating with the MMA Rx Solutions team, field, PBMs, and strategic partners to ensure deadlines are met. They serve as the primary resource for pharmacy-related questions, review draft contracts to ensure alignment with MMA provisions and best practices, and assist in analyzing and negotiating employer benefit pharmacy contracts. Their work supports sales growth and client retention by delivering data-driven solutions focused on contract language, clinical and formulary strategies, and employee purchasing trends, driving significant client savings. They also track deliverables, coordinate accurate reporting and presentations, and communicate directly with clients and company representatives to address potential issues.

Responsibilities

  • Manage client deliverables while supporting Regional Directors and collaborating with the MMA Rx Solutions team, field, PBMs, and strategic partners to ensure deadlines are met.
  • Serve as the primary resource for pharmacy-related questions.
  • Review draft contracts to ensure alignment with MMA provisions and best practices.
  • Assist in analyzing and negotiating employer benefit pharmacy contracts.
  • Support sales growth and client retention by delivering data-driven solutions focused on contract language, clinical and formulary strategies, and employee purchasing trends, driving significant client savings.
  • Track deliverables, coordinate accurate reporting and presentations, and communicate directly with clients and company representatives to address potential issues.
  • Stay updated on industry changes to ensure compliance and reduce risk.

Requirements

  • Bachelor’s Degree or equivalent career experience required.
  • Knowledge of pharmacy lingo, drivers of pharmacy costs and PBM contracts.
  • Aptitude for Data Analytics.
  • A minimum of ten (10) years’ experience in: Account Management, and/or Pharmacy Benefit Management, and/or Carrier Experience.
  • Pharmacy pricing/underwriting experience a plus.
  • Current Life & Health licensure or ability to obtain within 90 days of employment.

Qualifications

  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Skills

  • Account Management
  • Pharmacy Benefit Management
  • Carrier Experience
  • Data Analytics

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Flexible Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

Pay

N/A

Schedule

N/A

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