Senior Client Delivery Specialist (Energy Regulatory Legal Assistant)

About the role

Husch Blackwell LLP is seeking a Senior Client Delivery Specialist (Energy Regulatory) to join our Austin, TX office. This position works onsite at least 3 days per week.

Responsibilities

• Strategic Workflow Ownership
• Coordinates all workflow for assigned attorneys, including delegating specific tasks to other teams, follow-up, and quality control.
• Proactively anticipates the needs of attorneys, manages priorities, and resolves administrative challenges with minimal supervision.
• Captures and tracks ongoing projects to ensure deadlines and deliverables are met; monitors milestones; updates status reports; communicates progress; and assists with project plans, timelines, and resource allocation.
• Handles special projects and other duties as assigned to support the efficiency and success of the attorneys’ practices.
• Effectively uses workflow management software to log and manage workflow.
• Conflicts, NBI & Engagement Process Leadership
• Prepares and processes new matter forms, requests conflict checks, and opens new files.
• Billing, Collections & Financial Coordination
• Coordinates accounting administrative functions: coordinates client billing matters; prepares billing letters and other requested client financial updates.
• Affords attorneys with tracking and monitoring alternative fee arrangements.
• Affords attorneys with automation, tracking, and monitoring of matter budgets.
• Client & Cross-Functional Coordination
• Serves as a liaison between attorneys, clients, and internal departments.
• Supports business development initiatives, including coordinating events, preparing pitch materials, and maintaining client databases.
• Email & Administrative Optimization
• Proactively manages attorneys’ inboxes, prioritizing and flagging urgent communications; drafts, reviews, and responds to emails on behalf of attorneys as directed; and organizes/archives correspondence for easy retrieval.
• Provides general administrative support: maintains attorney contacts; tracks requirements and activity related to CLE and memberships.
• Document & Matter Management
• Prepares, edits, formats, and proofreads legal documents, correspondence, and presentations with a high degree of accuracy; manages version control, file organization, and secure document storage in compliance with firm policies; and facilitates the execution, filing, and distribution of legal documents.
• Practice Alignment & Institutional Knowledge
• Shows proficiency in the assigned Practice Specialty Center (practice-group-specific duties as they relate to the PSC).
• Takes personal responsibility for regularly exchanging information and training tips with team members for maximum job effectiveness.
• Delegation & Team Leverage
• Demonstrates effective teamwork and communication with team members and all Firm personnel; participates in regular team meetings to discuss current projects and workflow.
• Identify opportunities for process improvements. Leverages automation and dashboards to improve tracking, organization, and execution of work.
• Participates applicable firm offered AI and technology related trainings to maintain proficiency in related tools and services.
• Research emerging tools and best practices and recommends process improvements to streamline workflows, increase accuracy, and enhance service delivery.

Qualifications

• Bachelor's degree with major coursework in a related field; or commensurate professional and educational experience required.
• 5+ years relevant experience providing comprehensive support to organizational leadership, preferably in a professional services environment.
• 3+ years relevant legal assistance experience required.
• Advanced proficiency in Microsoft Office Suite.
• Demonstrated ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
• Strong communication skills, including providing concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
• Ability to handle confidential information of highest level.
• Minimum typing speed of 60 wpm; previous transcription experience preferred.
• Exercise discretion, judgment, and composure.