Senior Client Delivery Specialist (Commercial Litigation Executive Legal Assistant)

Job Summary

Husch Blackwell LLP is seeking a Senior Client Delivery Specialist (Commercial Litigation) to join our team in one of our Austin, Chicago, Dallas, Houston, Jefferson City, Kansas City, Madison, Milwaukee, Minneapolis, Nashville, Omaha, Springfield, or St. Louis offices. This position works onsite at least 3 days per week.

About the Role

The Senior Client Delivery Specialist (Commercial Litigation) serves as a strategic operational partner for assigned Client Relationship Managers (CRMs). This role is responsible for full lifecycle workflow management, cross-functional coordination, business process execution, and administrative oversight.

Responsibilities

• Strategic Workflow Ownership
• Coordinates all workflow for assigned attorneys, including delegating specific tasks to other teams, follow-up, and quality control.
• Proactively anticipates the needs of attorneys, manages priorities, and resolves administrative challenges with minimal supervision.
• Captures and tracks ongoing projects to ensure deadlines and deliverables are met; monitors milestones; updates status reports; communicates progress; and assists with project plans, timelines, and resource allocation.
• Handles special projects and other duties as assigned to support the efficiency and success of the attorneys’ practices.
• Effectively uses workflow management software to log and manage workflow.
• Conflicts, NBI & Engagement Process Leadership
• Prepares and processes new matter forms, requests conflict checks, and opens new files.
• Billing, Collections & Financial Coordination
• Coordinates accounting administrative functions: coordinates client billing matters; prepares billing letters and other requested client financial updates; assists attorneys with tracking and monitoring alternative fee arrangements; assists attorneys with automation, tracking, and monitoring of matter budgets.
• Client & Cross-Functional Coordination
• Serves as a liaison between attorneys, clients, and internal departments.
• Supports business development initiatives, including coordinating events, preparing pitch materials, and maintaining client databases.
• Email & Administrative Optimization
• Proactively manages attorneys’ inboxes, prioritizing and flagging urgent communications; drafts, reviews, and responds to emails on behalf of attorneys as directed; and organizes/archives correspondence for easy retrieval.
• Maintains attorney contacts; tracks requirements and activity related to CLE and memberships.
• Document & Matter Management
• Prepares, edits, formats, and proofreads legal documents, correspondence, and presentations with a high degree of accuracy; manages version control, file organization, and secure document storage in compliance with firm policies; and facilitates the execution, filing, and distribution of legal documents.
• Typing, transcribing, revising, and proofreading legal documents accurately; prioritizes assignments; and meets specific deadlines on projects.

Requirements

• Bachelor's degree with major coursework in a related field; or commensurate professional and educational experience required.
• 5+ years relevant experience providing comprehensive support to organizational leadership, preferably in a professional services environment.
• 3+ years relevant legal assistance experience required.
• Advanced proficiency in Microsoft Office Suite.
• Demonstrated ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
• Strong communication skills, including providing concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
• Ability to handle confidential information of highest level.
• Minimum typing speed of 60 wpm; previous transcription experience preferred.
• Exercise discretion, judgment, and composure.

Qualifications

• Shows proficiency in the assigned Practice Specialty Center (practice-group-specific duties as they relate to the PSC).
• Takes personal responsibility for regularly exchanging information and training tips with team members for maximum job effectiveness.
• Delegation & Team Leverage
• Demonstrates effective teamwork and communication with team members and all Firm personnel; participates in regular team meetings to discuss current projects and workflow.
• Identify opportunities for process improvements. Leverages automation and dashboards to improve tracking, organization, and execution of work.
• Participates applicable firm offered AI and technology related trainings to maintain proficiency in related tools and services.
• Research emerging tools and best practices and recommends process improvements to streamline workflows, increase accuracy, and enhance service delivery.

Physical Requirements

The employee may be required to be stationary for prolonged periods, open filing cabinets and bend or stand as necessary, be able to inspect and observe information on a computer screen at least 80% of the time, and, on occasion, have the ability to lift and carry 25-35 pounds.

Position Requirements

• Shows proficiently in Commercial Litigation

Pay & Benefits

Compensation and benefits include: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: State of Illinois: $63,000 - $122,000State of Minnesota: $70,000 - $115,000. This salary range does not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.