Senior Client Billing & Revenue Specialist
Organization: Global AM Law Firm
Location: New York, NY or Washington, DC (Hybrid – 2 days/week)
About the role
A leading global law firm is seeking a detail‑oriented and highly analytical Senior Client Billing & Revenue Specialist to support complex client billing, invoicing, and revenue management functions within its Washington, DC office. This hybrid role offers strong visibility with attorneys and clients while working in a fast‑paced, deadline‑driven professional services environment. The ideal candidate is a collaborative billing professional with strong technical aptitude, excellent client service skills, and the ability to manage high‑volume, complex billing portfolios.
Responsibilities
- Manage complex client billing cycles, including invoice preparation, review, submission, and analysis of billing data and client requirements.
- Serve as a primary point of contact for attorneys, clients, and internal teams regarding billing inquiries, adjustments, and account status updates.
- Build and maintain strong working relationships with partners, attorneys, finance teams, and support staff across the firm.
- Prepare and process monthly client invoices along with supporting documentation, including detailed backup materials as required.
- Manage partner billing portfolios, including time‑entry review, billing coordination, and collections support activities.
- Process and analyze A/R write‑offs, retainer applications, on‑account payments, and related financial adjustments.
- Perform time and cost transfers, ensuring proper allocation of expenses and billing accuracy across matters.
- Monitor invoice submission status, identify rejected or reduced bills, and proactively resolve billing discrepancies with clients and attorneys.
- Provide support to partners and clients regarding outstanding balances, short‑paid invoices, and billing‑related issues.
- Collaborate with internal finance and accounting teams to ensure accuracy, compliance, and timely revenue realization.
- Assist in identifying process improvements within billing workflows and client reporting structures.
Qualifications
- Bachelor’s degree required.
- 3+ years of law‑firm billing, client accounting, or legal finance experience required.
- Experience with Aderant, Elite, or 3E billing systems strongly preferred.
- Strong proficiency in Microsoft Office Suite, especially Excel and Word.
- Excellent interpersonal and communication skills with the ability to work effectively across teams and with clients.
- Strong attention to detail with the ability to manage competing deadlines in a high‑volume environment.
- Ability to work independently while contributing to a collaborative team structure.
- Demonstrated adaptability in a fast‑paced, deadline‑driven professional services environment.
Pay
Base salary up to $125,000 plus paid overtime, annual bonus, and additional firm perks.
Benefits
- Full benefits package
- 401(k) retirement plan
- Tuition reimbursement
- Additional firm‑provided perks
Schedule
Hybrid work arrangement: two days per week on‑site at the office.