Senior Claims Specialist, Property Claims

Responsibilities

• Proactively manage assigned caseload of first-party Commercial Property claims from intake to resolution, including evaluation, reserving, and coverage analysis.
• Draft coverage letters and communicate coverage positions to insureds, brokers, and agents.
• Support TPA oversight and governance, including audits of Vantage's Property programs with findings presented to Claims Leadership.
• Apply strong negotiation skills and property expertise to drive appropriate outcomes — through direct negotiation or alternative dispute resolution.
• Build and maintain strong relationships with TPA partners, insureds, brokers, agents, and internal stakeholders.
• Document claim files thoroughly in line with company policy, best practices, and regulatory requirements.
• Follow all of Vantage’s reserving, escalation, and reporting protocols.
• Identify emerging trends across assigned caseload and the broader Property market and share insights with Claims Leadership and business partners.
• Perform other duties as assigned.

Requirements

• A bachelor’s degree is required or equivalent professional experience.
• Minimum of seven (7) years of Commercial Property claims handling experience, including large/complex loss.
• Insurance designation preferred – e.g. CPCU, AIC, AINS.
• Must have active adjuster license(s) and/or be eligible to obtain one as needed within 90 days of joining.
• Experience in TPA oversight and auditing preferred but not required.
• Ability to assist during CAT events.
• Experience in collaborating with internal stakeholders such as legal, operations, underwriting and actuaries.
• Demonstrated commitment to continuous improvement — both in personal skill development and in identifying efficiencies within the claims handling process.
• Strong interpersonal skills and the ability to effectively communicate and work independently are essential.
• Demonstrated ability to develop problem-solving, analytical, and negotiation skills.
• Working knowledge of MS Office applications, including Word, Outlook, Power Point, and Excel.
• Ability to process and adapt to change in a rapidly growing company environment.

Qualifications

• Must have an active adjuster license(s) and/or be eligible to obtain one as needed within 90 days of joining.

Skills

• Commercial Property claims handling experience.
• Strong negotiation skills.
• Property expertise.
• TPA oversight and auditing experience (preferred).
• Collaboration with internal stakeholders.
• MS Office proficiency.

Benefits

• Performance-based bonus potential.
• Strong health & welfare benefits.
• Retail and pension plans with company match.
• Competitive time off plans.
• A highly flexible work environment.

Pay

The base salary expectation for this role is between $115,000 and $140,000. The actual base salary and title for the selected candidate may be higher, commensurate with the candidate's experience and expectations.

Schedule

This role is a remote opportunity for the appropriate candidate.