Senior Claims Rep - GL & Construction Defect

Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves managing a portfolio of commercial general liability and commercial auto claims, including construction defect losses.

Responsibilities

• Manage a portfolio of commercial general liability and commercial auto claims, including small to medium-sized construction defect losses.
• Investigate claims to evaluate coverage, liability, damages, and exposure.
• Obtain and analyze policies, reports, statements, medical records, expert opinions, and other documentation necessary for claim resolution.
• Develop and execute effective claim resolution, settlement, and reserving strategies within assigned authority.
• Analyze and negotiate settlements to achieve appropriate claim outcomes.
• Communicate coverage positions and claim decisions to insureds, claimants, brokers, legal counsel, and business partners.
• Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed.
• Authorize payments within delegated authority and ensure timely and accurate claim handling.
• Maintain complete and accurate claim documentation, correspondence, reports, and settlement records.
• Collaborate with underwriting, marketing, risk engineering, and other internal partners to strengthen customer relationships and improve business results.
• Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies.

Requirements

• Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field, or equivalent experience.
• 5+ years of commercial casualty claims handling experience.
• Experience handling commercial general liability and/or commercial auto claims.
• 2+ years of experience managing a litigated desk.
• Exposure to claims ranging from $50,000 to $500,000.
• Familiarity with industries such as oil & gas, underground tank, environmental, and construction.
• Strong analytical, negotiation, communication, and organizational skills.
• Knowledge of policy interpretation, coverage analysis, reserving practices, and litigation management.
• Adjuster license preferred (home state license in TX or FL is advantageous; assistance will be provided to obtain licenses if needed).
• Ability to travel as needed.

Pay

Salary Range: $75,000 - $95,000+ (depending on experience)

Benefits

• Variable bonus based on company and personal performance
• Profit-sharing bonus (up to 3%)
• Medical, dental, and vision coverage
• Commuter benefits