Senior Claims Consultant - Construction
About the role
MMA Midwest is a full-service brokerage offering business insurance, employee benefits, private client insurance, and retirement services. It is consistently recognized as a top workplace, known for its award-winning culture and commitment to career development.
Responsibilities
- Provide exceptional customer service and collaborate with various stakeholders to ensure timely and accurate claims processing.
Requirements
- Proficient in managing complex construction claims through thorough interpretation of coverage and education on risk solutions, while effectively advocating for clients.
- Extensive experience in handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services.
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency.
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards.
Qualifications
- 5+ years of experience in claims handling within an agency or similar environment, with a proven track record of success in senior roles.
- Juris Doctor (JD) degree from an accredited law school.
- AIC, CIC, CPCU, SCLA or other related professional designation.
- Advanced proficiency in Microsoft Office Suite.
Skills
- Proficient in managing complex construction claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients.
- Extensive experience in handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services.
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency.
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards.
Benefits
- Medical, dental, vision, 401K benefits and more.
- The flexibility to work at home or an office, based on your discretion and schedule.
- 20 days of paid time off.
- Company-organized volunteer events.
- Matching charitable donations up to $1,000 per year.
- Wellness rewards up to $750 per year.
- All the nitro cold brew coffee and sparkling water you can drink.
- Matching charitable donations up to $1,000 per year.
- Up to $750 per year in wellness rewards.
Pay
The applicable base salary range for this role is $78,100 to $145,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Schedule
The schedule for this role is flexible, allowing employees to work from home or an office based on their discretion and schedule.
Benefits
- Medical, dental, vision, 401K benefits and more.
- The flexibility to work at home or an office, based on your discretion and schedule.
- 20 days of paid time off.
- Company-organized volunteer events.
- Matching charitable donations up to $1,000 per year.
- Wellness rewards up to $750 per year.
- All the nitro cold brew coffee and sparkling water you can drink.
- Matching charitable donations up to $1,000 per year.
- Up to $750 per year in wellness rewards.
Company Culture
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
EEO Information
We are an Equal Opportunity Employer. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Learn More
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw. Follow us on social media to meet our colleagues and see what makes us tick: Instagram, Facebook, Twitter, LinkedIn.