Senior Claims Analyst/Claims Manager, Commercial Auto

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Applicable Locations: Atlanta, Philadelphia or Dallas (on-site)

Responsibilities

• Provide management oversight to Third Party Administrators commercial auto property damage and bodily injury claims personnel by monitoring the claims online using the Third Party Administrators’ claim systems.
• Review monthly loss run trends, reportable claims, and/or problematic claims.
• Provide excellent claim service to external clients and internal partners.
• Participate in claim file reviews with insureds, brokers, and Third Party Administrator’s claim personnel.
• Interface with underwriting on claim status, exposures, and other factors impacting their risks.
• Review and approve Third Party Administrator’s monthly claim handling fees.
• Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required.
• Lead negotiations during case dispositions.
• Perform other duties as required by management including reinsurance and subrogation.

Requirements

• Eight+ years' experience in relevant litigation, handling claims, or overseeing TPAs.
• Demonstrated success managing litigation, evaluating, and negotiating commercial auto claims involving both property damage and bodily injury exposures.
• Strong communication (verbal and written) and interpersonal skills.
• 15% travel is required and will vary depending on business needs and caseload.
• Working knowledge of Microsoft Word and Excel.
• Ability to manage time effectively, set priorities, and meet deadlines.
• Insurance Adjuster License.
• Bachelor’s degree.

Benefits

• First class training and development opportunities to all employees.
• Commitment to creating an inclusive environment for all employees.
• Opportunity to grow your career with a company that invests in its people.