Senior Claims Adjuster, Specialty

This full-time position reports to the Manager of Specialty Claims and involves handling a wide variety of severity and complex claims, including coverage issues and litigation within Commercial Auto and General Liability lines of business.

Qualifications

• A Bachelor’s degree in Business Administration, Accounting, Finance, or a related field, or equivalent education and/or experience.
• 5–10 years of relevant and progressive experience handling Commercial Auto and General Liability claims.
• Adjuster licenses, as mandated by specific states, are required.

Responsibilities

• Direct management of general liability claims with potential for significant severity and complexity.
• Direct management and oversight of commercial auto claims.
• Direct management of coverage disputes.
• Formulating claims and litigation strategies, assigning, directing, and managing outside counsel.
• Promptly investigating all assigned claims to complete coverage, liability, and damages analysis.
• Ensuring timely disposition of all claims in accordance with regulatory and statutory requirements.
• Maintaining and managing a diary system to efficiently and effectively resolve all claims.
• Presenting recommendations to management pertaining to coverage, settlement positions, and loss reserves.
• Building and maintaining key relationships with internal and external stakeholders (e.g., reinsurers, underwriters, actuarial, brokers, attorneys, vendors).
• Participating in claim reviews and claim audits.
• Attending depositions, settlement conferences, and trials when necessary.
• Performing other duties or special projects as required or assigned by a supervisor.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong analytical skills.
• Strong negotiation skills.
• In-depth knowledge of claims, litigation, and trial process.
• Excellent organizational and time management skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to work independently with limited supervision.
• Ability to successfully obtain the required state adjusters’ licenses.

Benefits

• Medical, dental, life, and vision insurance.
• Company-paid short/long term disability.
• 401(k) retirement plan.
• Tuition assistance.

Pay

The anticipated salary for this position is $90,000 – $150,000 per year, based on qualifications and experience.