Senior Claim Examiner

Responsibilities

• Raise new ideas and demonstrate teamwork, high motivation, positive behavior, and effort to achieve goals and objectives.
• Contribute to accurate and timely coverage, liability, and damage investigations and evaluations on complex Employment Practices Liability insurance policies.
• Establish, document, and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
• Represent the company at meetings with management and business partners, as well as virtually at mediations.
• Effectively utilize technology systems and tools to track and manage caseload in the most efficient and effective manner.
• Build and maintain productive relationships with internal and external customers, including clients, underwriters, and agents.
• Demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
• Assume part of Training responsibilities for new claim examiners.
• Provide coaching and guidance to new claim examiners.

Requirements

• A BA/BS degree in College preferred, JD helpful but not required.
• 3 to 5 years work experience, handling claims of a comparable complexity or working in a legal position.
• Excellent verbal and written communication skills.
• A personal commitment to superior performance that adds value to our company.
• Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
• An aptitude for evaluating, analyzing, and interpreting technical information.
• Sound decision-making skills.
• Proven ability to work independently as well as part of a team.
• Must demonstrate a high level of initiative and leadership skills.
• Excellent time management, problem-solving, and organizational skills are required.
• An ability to adapt to new ideas and situations.
• A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems.

Qualifications

• Chubb managers, claim examiners, and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities.
• The training will involve a wide range of knowledge and skill development, including:
• Cultivating relationships with internal clients (e.g. underwriters).
• Developing the ability to analyze initial claim reports.
• Developing an understanding of the legal system.
• Understanding how to effectively investigate and document findings.
• Understanding Chubb’s products to appropriately determine coverage.
• Learning to interpret and apply insurance contracts.
• Learning how to negotiate settlements.

Skills

• Ability to evaluate, analyze, and interpret technical information.
• Effective communication skills.
• Leadership and initiative.
• Time management and problem-solving skills.
• Adaptability and creativity.

Benefits

• World-leading insurance company with operations in 54 countries.
• Comprehensive benefits package.
• Equal employment opportunity and compliance with all laws and regulations.
• Commitment to diversity and inclusion.

Pay

TBD based on experience and qualifications.

Schedule

Full-time position.