Senior Claims Examiner

Key Accountabilities/Deliverables

• Investigate commercial insurance automobile, property damage and general liability claims.
• Handle claims from the initial loss report through final disposition.
• Conduct investigation of policy coverage and liability with a detailed analysis of applicable state laws; damage determination for property, commodity and personal injury claims.
• Establish a course of action to conclude claims timely and in compliance with state regulatory requirements.
• Analyze exposures and ensure proper reserves established.
• Escalate high exposure claims to management for direction.
• Task assignments to outside vendors are required along with oversight and management of the vendor.
• Communicate with policyholders, agents and underwriting on key claim issues is required.
• Conduct open claim reviews and work cohesively with other departments to deliver superior customer service and claim service to policyholders.
• Travel may be required to attend mediations, trials and training activities.

Technical Knowledge and Understanding

• Working knowledge of Microsoft Word & Excel is required.
• Strong analytical skills are required to effectively and efficiently analyze information.
• Excellent verbal and written communication skills to express complex evaluations and resolve claims through a well-planned negotiation strategy.
• Customer service skills and a willingness to work in a team-oriented environment are essential.
• Data entry skills with a focus on attention to details.

Experience

• 5+ years of experience handling bodily injury claims is required.
• Bachelor’s degree preferred.

Pay

The expected pay range for the role is $80,200 - $85,000. The specific offer will depend on an applicant’s skills and experiences.

Schedule

Not specified.

Benefits

• Medical
• Dental
• Vision
• Life
• Short and long-term disability
• A Company-match of 100% of a 6% contribution 401(k) plan
• Employee Assistance Plan
• Health Savings Account
• Flexible Spending Account
• Health Reimbursement Account
• A wellness program