Senior Claim Director, Specialty Complex Claims

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to extract content: The posting includes description of role, responsibilities, key skills & abilities, benefits and beyond (but not specific benefits). It mentions hybrid work model: 3 days a week in office, locations. That's schedule info. Benefits: they mention comprehensive benefits, competitive compensation, attractive work-life perks, but no specifics. The rule: never create Benefits/ Pay/ Schedule sections unless posting actually states them. It does state hybrid work model and schedule (3 days a week in office). So we can include Schedule section with that detail. Benefits: they mention comprehensive benefits, competitive compensation, attractive work-life perks, but not specific. The rule says never emit a heading followed by filler/placeholder text like "commensurate with experience", "not specified", "N/A", "varies", "TBD". "comprehensive benefits, competitive compensation, attractive work-life perks" is vague but still but maybe considered filler? It's not specific. Safer to omit Benefits and Pay sections because no concrete details. However we could include Benefits if we consider "comprehensive benefits, competitive compensation, attractive work-life perks" as content? The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Those examples are generic placeholders. The text given is somewhat generic but not exactly those. Might be okay to include Benefits with that sentence? But better to avoid risk. The rule: "Prefer a few substantive sections over many thin ones." So we can include only sections with substantive content: About the role (maybe we can combine description), Responsibilities (list of duties), Requirements/Qualifications/Skills (maybe combine). The posting has "KEY SKILLS & ABILITIES:" with bullet-like list. Also earlier description includes responsibilities. We'll create sections: About the role (short paragraph summarizing role), Responsibilities (ul list), Requirements (maybe combine qualifications and skills). Could also have Skills section. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from posting, but we can condense into lists but must keep all info. That's tough: we need to keep all specifics like handling various claim types, etc. We'll need to include them in lists. Let's parse the posting for substantive content: - About AXIS: description of company, culture, hybrid work model, diverse environment, career growth, social impact initiatives (but truncated). Might be considered About the role? Actually "About AXIS" is company overview. Could be part of About the role? The instruction: use headings for section headings like About the role, Responsibilities, etc. So we can have About the role heading with content from "About AXIS" and maybe the role description. - Responsibilities: list of duties from "The successful candidate will:" bullet points (many). Also earlier description: "As a direct report to the Head of Specialty Complex Claims, the candidate will be part of a sophisticated team..." etc. We'll include all. - Requirements/Qualifications/Skills: The "KEY SKILLS & ABILITIES:" list includes: 7-10+ years of claims management experience handling a wide variety of coverage issues and coverage litigation involving the various claims disciplines summarized previously, as well as: Demonstrated leadership, organizational, and management skills; Experience practicing law as well as claims management (both directly managed and TPA managed claims); Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims; Analytical thinker that can drive results using all facets of the legal and claims processes; Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues; Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints; Demonstrated ability and experience handling coverage issues involving a wide variety of loss scenarios as well as reporting and presenting about same to senior management; In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills; Law Degree and admission in good standing to one of the fifty state bars; Adjuster Licenses in all states required by AXIS; Travel is associated with this role (e.g., team management, court proceedings, mediations, and settlement). Also earlier: "As a direct report to the Head of Specialty Complex Claims, the candidate will be part of a sophisticated team of claims professionals handling and managing a wide variety of claims with coverage issues as well as coverage litigation involving Casualty (Primary & Excess), Commercial Property, Financial Lines, EPL, Cyber, various Professional Lines Specialties and Design Professionals and Environmental claims), Program Claims (all lines of business), Canada Claims (all lines of business) and A&H Claims." That's part of responsibilities. Also: "This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes AXIS claims every day." Also: "Direct handle claims involving complex coverage issues as defined by the Head of North America Claims, including the investigation, analysis and evaluation of coverage liability and damages, within best practices" Also: "Direct handle coverage disputes, including litigation and arbitration matters initiated by AXIS issuing companies and when AXIS issuing companies are parties to such litigation" Also: "Formulate claims and litigation strategies, assigning, directing, and managing outside counsel in coverage litigation or arbitration" Also: "Manage coverage counsel and litigation costs as well as collaborate and work with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of the coverage counsel panel" Also: "Manage discovery issues and responses, including opportunities to ensure consistency as well as identifying relevant and responsive information and ensure proper and adequate preparation of company witnesses for deposition and trial testimony" Also: "Provide guidance to the North America Claims teams regarding coverage issues, coverage disputes and claim handling issues, time limited demands, emerging issues, including strategic direction as well as recommend and approve outside coverage counsel assignments" Also: "Review Coverage positions for matters pending in states required as per the Specialty Complex Claims Referral Guidelines" Also: "Collaborate across disciplines and business units, including: the general counsel team overseeing errors and omissions issues arising from claims handling" Also: "Manage selection of and requests to hire coverage counsel related to any claims pending in North America" Also: "Identify liability and coverage trends and issues with both individual and portfolio impact and formulate the processes and strategies for handling such claims as well as the related coverage issues ensuring accurate and consistent claims management across impacted underwriting segments and lines of business." Also: "Support response to underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments" Also: "Actively coach and mentor the North America claim teams on coverage issues and guidance" Also: "Build and maintain key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, reinsurers, and vendors)" Also: "Extensive communication with senior executives, brokers, reinsurers, actuaries, insureds, and auditors (both external and internal)" Also: "Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together" Also: "Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model" and note: "***Please note this is a hybrid role – 3 days a week in the office – open for the Alpharetta, GA, Red Bank, NJ, Short Hills, NJ, Princeton, NJ and New York City locations***" Thus schedule: hybrid role 3 days a week in office, locations list. We'll create Schedule section with that. Benefits: they mention comprehensive benefits, competitive compensation, attractive work-life perks, but no specifics. Might be considered filler. Safer to omit Benefits and Pay. Thus sections: About the role, Responsibilities, Requirements (maybe combine qualifications and skills), Schedule. We need to use

  for each heading. We'll output only HTML fragment. Let's craft About the role paragraph: combine company overview and role summary. Responsibilities: list each duty as

  . Requirements: list each skill/ability as

  . Schedule: paragraph with hybrid model details. Make sure to preserve all substantive info: need to include all details from responsibilities list and requirements list. Let's extract responsibilities list items precisely: From "The successful candidate will:" bullet points (some have line breaks). We'll enumerate: 1. Direct handle claims involving complex coverage issues as defined by the Head of North America Claims, including the investigation, analysis and evaluation of coverage liability and damages, within best practices 2. Direct handle coverage disputes, including litigation and arbitration matters initiated by AXIS issuing companies and when AXIS issuing companies are parties to such litigation 3. Formulate claims and litigation strategies, assigning, directing, and managing outside counsel in coverage litigation or arbitration 4. Manage coverage counsel and litigation costs as well as collaborate and work with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of the coverage counsel panel 5. Manage discovery issues and responses, including opportunities to ensure consistency as well as identifying relevant and responsive information and ensure proper and adequate preparation of company witnesses for deposition and trial testimony 6. Provide guidance to the North America Claims teams regarding coverage issues, coverage disputes and claim handling issues, time limited demands, emerging issues, including strategic direction as well as recommend and approve outside coverage counsel assignments 7. Review Coverage positions for matters pending in states required as per the Specialty Complex Claims Referral Guidelines 8. Collaborate across disciplines and business units, including: the general counsel team overseeing errors and omissions issues arising from claims handling 9. Manage selection of and requests to hire coverage counsel related to any claims pending in North America 10. Identify liability and coverage trends and issues with both individual and portfolio impact and formulate the processes and strategies for handling such claims as well as the related coverage issues ensuring accurate and consistent claims management across impacted underwriting segments and lines of business. 11. Support response to underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments 12. Actively coach and mentor the North America claim teams on coverage issues and guidance 13. Build and maintain key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, reinsurers, and vendors) 14. Extensive communication with senior executives, brokers, reinsurers, actuaries, insureds, and auditors (both external and internal) Also earlier: "As a direct report to the Head of Specialty Complex Claims, the candidate will be part of a sophisticated team of claims professionals handling and managing a wide variety of claims with coverage issues as well as coverage litigation involving Casualty (Primary & Excess), Commercial Property, Financial Lines, EPL, Cyber, various Professional Lines Specialties and Design Professionals and Environmental claims), Program Claims (all lines of business), Canada Claims (all lines of business) and A&H Claims." This could be a responsibility. Also: "This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes AXIS claims every day." Also: "Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Strong