Senior Citrix Administrator w/Secret Clearance

Responsibilities

• Manage, maintain, deploy, and support Citrix solutions within a mixed Windows Server 2019/2022 enterprise environment.
• Design, install, and maintain Citrix components including XenApp, NetScaler Gateway, Citrix Storefront, and Citrix Director.
• Execute system hardware and software implementations; maintain detailed technical instructions, SOPs, and policies.
• Monitor, tune, and harden systems to ensure optimal performance and security posture.
• Track system performance metrics, generate utilization reports, and identify areas requiring corrective action.
• Recommend and implement improvements to optimize system efficiency and availability.
• Support the full lifecycle of hardware/software, including firmware updates and preventive maintenance.
• Troubleshoot and maintain complex applications and web services including IIS and Apache.
• Automate routine administrative tasks using PowerShell scripting.
• Collaborate across teams and contribute to a culture of continuous improvement and knowledge sharing.

Qualifications

• Five (5) years of experience as a Windows Systems Administrator or Engineer, with specific expertise in Citrix technologies (XenApp, NetScaler Gateway, Storefront, Director).
• Three (3) years of experience automating administrative tasks with PowerShell.
• Three (3) years of experience installing, configuring, maintaining, and troubleshooting complex applications and web servers (IIS, Apache).
• Three (3) years working with complex networking solutions; strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, SMTP, SNMP).
• Three (3) years of experience supporting Cybersecurity practices including STIGs, SRGs, RMF, SCA-V, and CORA assessments.
• Three (3) years managing enterprise-level Active Directory structures.
• Three (3) years creating and maintaining complex MS Group Policy Objects (GPOs).
• Three (3) years writing and following SOPs for repeatable processes, disaster recovery, and troubleshooting.
• Three (3) years configuring and supporting essential services such as DNS, SFTP, SMTP, and NTP.
• Strong collaboration and interpersonal communication skills.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations.
• Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.