Senior Channel & Partner Operations Manager (Remote)

We’re looking for a Senior Channel & Partner Operations Partner to serve as the operational backbone of Procore’s global partner business. In this role you’ll partner directly with the Vice President, Partners to turn partner strategy into the processes, data, and operating rhythm required to scale reseller, distributor, and referral motions worldwide. This is a build role—most of the operating infrastructure—how we measure partner‑sourced and partner‑influenced business, how deals get registered and channel conflict is resolved, how partner performance rolls into the broader revenue picture—is still being defined, and you’ll own that build. The position reports to the Director, CCO Revenue Operations Business Partners and is remote in the US (preference for Austin). Immediate start.

Responsibilities

• Serve as the primary operational business partner to the VP, Partners, translating global partner strategy into scalable processes, operating cadence, and measurement across reseller, distributor, and referral motions.
• Build Procore’s partner measurement foundation from the ground up—partner with Revenue Insights to define partner‑sourced and partner‑influenced attribution logic, establish a sanctioned data source of truth, and stand up reporting and dashboards used by partner leadership.
• Design and operationalize end‑to‑end deal registration: policy, workflow, SLAs, and channel‑conflict resolution model, in partnership with Sales, Deal Desk, Legal, and Systems.
• Establish the global partner operating rhythm, including pipeline and forecast reviews, partner performance reporting, and executive‑level business reviews.
• Partner with Revenue Planning on partner targets, quota, and capacity assumptions, bringing channel‑specific productivity inputs and market context into annual and in‑year planning cycles.
• Act as the business voice into Systems and IT on partner data architecture, PRM, and Salesforce requirements—defining needs and validating solutions with system owners.
• Support the mechanics of two‑tier distribution, including partner hierarchy, account and opportunity data integrity, and operational handoffs across the partner lifecycle.
• Conduct qualitative and quantitative analysis to identify root‑cause deficiencies in the partner operating model and track effectiveness of improvements over time.
• Build a strong internal network across NAMER, EMEA, and APAC to drive consistent adoption of partner processes globally while accommodating legitimate regional differences.
• Support development of partner policies and program documentation as the operating model matures.

Qualifications

• BA/BS degree preferred; MBA or similar advanced degree a plus.
• 6+ years of revenue, sales, or business operations experience, including direct channel or partner operations supporting reseller, distributor, and/or referral motions.
• Demonstrated experience building partner reporting and attribution from an early or undefined state—defining “partner‑sourced,” defending it, and operationalizing it.
• Working knowledge of deal registration design and channel conflict management.
• Experience supporting a global partner organization with an understanding of regional differences in reseller and distributor motions.
• Experience at a large‑scale technology company (required).
• Fluency with Salesforce; familiarity with PRM platforms and partner data models.
• Adept problem‑solving and analytical skills; ability to structure ambiguous problems, develop solutions, and craft high‑quality executive presentations.
• Strong communication skills, capable of presenting to large groups and using storytelling to align multiple parts of the business.
• Ability to collaborate and build effective relationships across all levels and roles within the organization.
• Comfort operating in white‑space environments with high urgency and flexibility to pivot as partner strategy evolves.

Pay

Base Pay Range: $114,400 – $157,300 USD annually. This role may also be eligible for equity compensation and/or bonus incentive compensation. Procore is committed to offering competitive, fair, and commensurate compensation based on a candidate’s skills, experience, education, and location.

Procore will consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable federal, state, and local laws (e.g., Los Angeles Fair Chance Initiative, California Fair Chance Act). A criminal history may affect duties that involve managing confidential information, unsupervised customer interaction, or exercising sound judgment.