Senior Change Management Specialist
Responsibilities
- Lead development of change strategies and plans.
- Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
- Conduct change readiness and adoption assessments.
- Mentor junior team members.
- Lead change retrospectives and lessons learned sessions.
- Collaborate with HR, Communications, and PMO teams.
- Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness.
- Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
Qualifications
- 5+ years of experience in change management or related field.
- Complete knowledge and understanding of business area/specialization.
- Strategic communication.
- Executive stakeholder management.
- Change risk mitigation.
- Coaching and mentoring.
- Cross-functional collaboration.
- Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
- Strong leadership and influence skills.
- Experience managing change in large-scale initiatives.
- Advanced stakeholder influence techniques.
- Experience with AI-enabled change tools.
- Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.
Desired Qualifications
- Master’s Degree or MBA.
- Prosci or equivalent certification.
About the Role
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Benefits
FORTUNE 100 Best Companies to Work For® 2026 Yello and WayUp Top 100 Internship Programs 2025 Computerworld® Best Places to Work in IT 2026 Most Loved Workplace – America’s Top Most Loved Workplaces® 2025 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America 2026 Military Times 2025 Best for Vets Employers Forbes® 2026 America's Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2026 Handshake Early Talent Award Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.