Senior Change Management Specialist

Job Duties And Responsibilities

• Lead the development and execution of organizational change management strategies and plans for large-scale, complex, and enterprise-level initiatives.
• Partner with project teams, business leaders, and cross-functional stakeholders to assess organizational impacts, manage change risks, and drive successful adoption and sustainment of business transformation efforts.
• Develop and execute comprehensive change management strategies and plans aligned to business objectives, project goals, organizational priorities, and desired adoption outcomes for large-scale and enterprise-wide initiatives.
• Conduct organizational change impact assessments, stakeholder analyses, readiness assessments, and risk evaluations to identify impacts to people, processes, technology, roles, and organizational culture.
• Develop, implement, and manage integrated change enablement plans, including communication, training, engagement, reinforcement, and resistance management strategies.
• Collaborate with core change management partners, including HRBPs, Corporate Communications, Learning & Development, and Field Communications & Training teams, to coordinate and execute change enablement activities.
• Partner closely with project managers, business leaders, and cross-functional teams to embed change management activities into overall project and implementation plans.
• Identify, assess, and proactively manage organizational resistance and adoption barriers while documenting lessons learned and recommending continuous improvement opportunities.
• Define, measure, and track project-level and stakeholder-specific adoption, engagement, readiness, and sustainment metrics to evaluate change effectiveness.
• Monitor organizational change progress, evaluate the effectiveness of change interventions, and provide regular status reporting, insights, and recommendations to leadership and project stakeholders.

Stakeholder & Leadership Engagement

• Build strong partnerships with project and initiative sponsors, leaders, and business stakeholders to support organizational readiness and leadership alignment during periods of change.
• Provide guidance that enables leaders and managers to effectively lead teams through transformation and sustain the adoption of new ways of working.
• Provide coaching, guidance, and support to leaders and managers on effectively leading teams through organizational change, including communication, engagement, and reinforcement activities.
• Build and maintain collaborative relationships across business areas to strengthen stakeholder alignment, increase engagement, and support the successful implementation of change initiatives.
• Capture and assess project health, stakeholder sentiment, organizational readiness, adoption trends, and impacted team feedback to support enterprise change portfolio management and decision-making.
• Facilitate stakeholder meetings, workshops, alignment sessions, and leadership discussions to build commitment, address concerns, and drive organizational readiness.
• Serve as a trusted advisor to leaders by providing insights, recommendations, and strategies to improve employee engagement, adoption, and change sustainability.

Qualifications (Education, Experience, Certifications & KSA)

• Bachelor’s degree.
• 5-7 years of work-related experience.
• Certifications: Change management certification required (e.g., Prosci, ACMP, CCMP, or equivalent).
• Project management certification or related transformation certifications preferred.

Tools & Reporting

• Proficiency in project and portfolio management tools (e.g., Jira, Smartsheet, Power BI), with the ability to drive data-informed decision-making and leadership reporting.

Knowledge, Skills, And Abilities

• Strong knowledge of organizational change management principles, methodologies, and best practices.
• Strong stakeholder engagement, relationship management, and influencing skills.
• Excellent verbal, written, facilitation, and presentation skills.
• Ability to develop and execute comprehensive change management strategies and plans.
• Strong analytical, problem-solving, and organizational skills.
• Ability to assess organizational impacts, risks, readiness, and adoption challenges.
• Demonstrated ability to manage multiple priorities and complex initiatives simultaneously.
• Strong collaboration skills and ability to work effectively across cross-functional teams.
• Ability to influence without direct authority in a matrixed organizational environment.
• Proficiency with change management tools, reporting, and adoption measurement methodologies.
• Ability to operate effectively in fast-paced, evolving, and transformational environments.

Benefits

Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more.