Senior Change Lead

Who We Are

We are a company founded in 1999 with a remote workforce, combining the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now with over 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering unmatched experiences.

What Makes Centric a Great Place to Work?

We believe in fostering an inclusive environment where everyone feels valued and respected. We promote diversity, equity, and inclusion in all aspects of our business, ensuring that our culture supports the well-being and growth of all our employees.

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.

Job Summary

The Senior Change Lead will drive organizational change management (OCM) activities supporting ODCP across in-scope markets, beginning with Mexico. This role partners closely with program leadership, IT, business stakeholders, and teams supporting TPM and REX to ensure effective change planning, readiness, and adoption.

Responsibilities

• Change Management Leadership
• Lead end-to-end OCM activities, including stakeholder impact assessment, change strategy, communications alignment, and adoption planning
• Conduct stakeholder analysis and change impact assessments
• Monitor and report on business readiness across markets
• Partner with program and market leads to track readiness, risks, and adoption progress
• Support deployment planning and cutover readiness activities

Requirements

• Senior level practitioner with 10+ years of Organizational Change Management experience
• Experience supporting large, integrated technology or planning transformations across multiple markets
• Proven ability to operate independently and lead work within complex, matrixed environments
• Strong stakeholder management skills and comfort embedding within an existing transformation team

Qualifications

• Deep experience in change management
• Ability to operate within a complex, matrixed transformation environment
• Comfortable leading work within complex, matrixed environments
• Experience supporting large, integrated technology or planning transformations across multiple markets

Skills

• Change Management Leadership
• Stakeholder Analysis and Change Impact Assessments
• Business Readiness Monitoring and Reporting
• Deployment Planning and Cutover Readiness Activities
• Communications and Engagement Plan Development
• Learning Needs Assessments
• Enablement Materials Development
• Leadership Support

Benefits

Total Rewards: We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance.

Pay

Competitive compensation package.

Schedule

Remote Only.