Senior Catering Manager

Located in the heart of Uptown Dallas, The Stoneleigh is a historic landmark that has completed a $20M renovation and relaunched as part of Marriott's Autograph Collection. The property features 176 renovated rooms, the Lions Den restaurant, and Bar Leonessa. Lions Den will showcase the cuisine of James Beard Award–winning Chef Michael White (5 Michelin stars, multiple NYT 3‑ and 4‑star reviews) and opens May 1, 2026.

Overview

Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service, and compliance with local and corporate standard operating procedures. The position is responsible for daily catering operations, recommending procedural changes, and may be involved in budgeting, monitoring daily revenues, and payroll expenses.

Responsibilities

• Clear understanding of both monthly forecasting and the annual budget process.
• Understanding of pace and productivity.
• Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.
• Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.
• Maintain or exceed budgeted sales and profits in all catering areas.
• Assist in the development and implementation of effective marketing plans for generating catering revenues.
• Participate in the research of the competition’s products, services, and pricing and use it to develop strategic business plans.
• Optimize room rental charges.
• Experience selling to a variety of market segments.
• Consistently book repeat business by having a track record of long‑term client relationships.
• Actively participate in industry‑related organizations (NACE, MPI).
• Thorough knowledge of sales techniques including strong closing skills and negotiation skills.
• Comfortable with hotel site inspections and client presentations.
• Participate in trade shows and sales blitzes.
• Track record of strong prospecting efforts.
• Actively participate in community/civic activities to maintain awareness within the community and to create booking opportunities.
• Excellent creative skills to provide innovative set‑ups, menus, and functions for groups.
• Ability to generate creative and innovative menus while working closely with the Chef on pricing specialty menus.
• Work closely with the banquet department on operations and event execution.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Detailed execution of all banquet event orders generated by the Catering Sales Department.
• Experience providing Audio Visual equipment and operating Audio Visual as a profit center.
• Excellent knowledge of computers, specifically Delphi, Word, and Excel.
• Ability to work with outside vendors to ensure client satisfaction for all events and groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Requirements

• 3+ years in Catering Sales required.
• Must have experience at a similar size and quality hotel.
• Ability to adapt communication style to suit different audiences.
• Must possess computer skills, including but not limited to Microsoft Word, Excel, and Delphi.
• Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Advanced knowledge of hotel features, benefits, and competing hotels within the market.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.