Senior Case Manager - Mental Health 382

What You Will Do to Change Lives

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

This position applies their expertise as a mentor in the program and supports the function by contributing their expertise in:

• Facilitating morning meetings
• Helping other Case Managers organize and implement member appointments
• Conducting training sessions related to case management, specifically addressing more complex situations
• Assisting in daily touch points to ensure staff are meeting service billing expectations

Shifts Available

Full-Time
DAYS
Shifts: 8:30 AM - 5:00 PM
Days: Monday - Friday

Expected Starting Wage Range

$26.01 - $32.15

What You Bring to the Table (Must Have)

• A Bachelor’s Degree (in social services or human services) and two years of direct care service in Mental Health or community services OR a High School Graduation or G.E.D. equivalent and five (5) years of direct services in Mental Health or community services; an Associates degree may be substituted for two (2) years of experience
• Proficiency in Case Management: Demonstrated excellence in case management tasks, including meeting or surpassing direct care service billing expectations
• Case Management Subject Matter Expert: Proven track record and demonstrated excellence as a subject matter expert in case management, documentation, member engagement, outreach, and de-escalation
• In-depth knowledge and application of best practices in the aforementioned areas
• Exemplifies support of positive work culture
• Proven ability to build effective relationships with team members, stakeholders, and clients
• Demonstrated involvement in training initiatives, with a track record of successfully training others
• Proactive assistance with onboarding and orientation of new hires
• Sensitivity to multi-cultural populations and issues is required
• Must be at least 18 years of age
• Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver
• Willingness to use your personal vehicle to drive clients to appointments and groups, etc.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

What’s In It For You

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
• Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

Additional Information

• EEO AA M/F/V/Disability
• May vary by location and position type
• Full Job Description will be provided if selected for an interview.
• If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.