Senior Care Manager (may underfill as Care Manager) - Prevention, Assessment, Connections, Empowerment

Salary range: $27.49 - $42.11

About the role

Join Waukesha County Child and Youth - Family Services and be part of meaningful work that strengthens families, protects children, and builds lasting community connections! Our team provides high-quality, professional services to children, youth, and families throughout Waukesha County. We are committed to keeping children safely connected to their families and communities whenever possible by using family strengths, natural supports, and collaborative partnerships. Our work is guided by respect, compassion, confidentiality, and a shared commitment to helping families move toward safety, stability, independence, and long-term success.

The PACE Senior Care Manager — Prevention, Assessment, Connections, Empowerment — plays a key role in helping families stay together, strengthening kinship and natural supports, supporting permanency, and empowering youth and families through voluntary and court-involved services. Using family-centered, trauma-informed, and strength-based practices, this position leads family finding and engagement efforts, coordinates support networks, assists with placement stabilization and reunification planning, and works closely with families, staff, providers, and legal partners to create safe, lasting solutions.

Responsibilities

• Engage youth and families through prevention, placement, permanency, and aftercare services.
• Identify relatives, kinship connections, and natural supports to strengthen family networks.
• Support placement prevention, stabilization, reunification, transition planning, and long-term permanency.
• Provide voluntary programming and family-centered support.
• Lead family finding using ecomaps, genograms, discovery tools, interviews, and approved databases.
• Coordinate family-centered meetings, permanency consultations, and case staffings.
• Consult with Initial and Ongoing Care Managers on family finding, kinship support, placement planning, and aftercare needs.
• Maintain timely documentation, required forms, correspondence, and outcome tracking in eWiSACWIS and other systems.

Requirements

• A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
• Two years of responsible work experience in social work, counseling, nursing, criminal justice, or a closely related field.
• A master’s degree in social work, nursing, psychology, criminal justice, or a closely related field may substitute for one year of the work experience.
• Social work certification may substitute for one year of work experience.
• Valid driver’s license.

The department may choose to underfill this position as a Care Manager. The 2026 salary range for Care Manager is: $27.49 to $38.19.

• A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
• One year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field.
• Valid driver’s license.

Skills

• A passion for social work and a strong commitment to making a difference.
• Experience providing services under Wisconsin Statutes Chapters 48 and/or 938.
• Strong communication, leadership, organization, and collaboration skills.
• The ability to build effective relationships with staff, providers, legal partners, families, and community resources.
• A family-centered mindset and the ability to build trust with youth, families, and partners.

Benefits

• Comprehensive health, dental, and vision insurance.
• Life insurance.
• Generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year).
• Exceptional pension plan with employer match and lifetime retirement payment.
• Optional tax-advantaged 457 retirement savings plan.
• Pay for performance system with merit increases and non-base performance awards.
• Employee wellness program with a variety of health and wellness tools, including an on-site health & wellness clinic.
• Professional development opportunities.

Schedule

Primarily Monday through Friday, 8:00 a.m. to 4:30 p.m., with some flexibility required to meet the needs of families. Remote work up to 50% of the time to be determined based on program eligibility.

About Us

Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high-quality services with competence and skill. With our vision of "Leading the Way," we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles.

Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers, including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles, and the UW-Milwaukee Panthers Basketball programs.