Senior Care Management Peer Assistant

Job ID: 195809

About the role

Serves as a functional mentor maximizing wellness, independence and provides peer support to behavioral health consumers. Collaborates with clinical and non-clinical team members to ensure a culture of support is reflected in members' treatment.

Responsibilities

• Acts as functional mentor, helping guide team members in performance of duties; serves as functional mentor for peer counselors.
• Provides experiential insight into skills to promote and maintain wellness and recovery.
• Encourages members, family members, and caregivers to use program resources to maximize wellness and independence; conducts outreach to members missing appointments to reinforce engagement.
• Reports on member's progress relative to experience in community settings to clinical team members; refers appropriate questions and issues to clinical and nonclinical team members.
• Assists with orientation for behavioral health consumers, including orientation to programs, service providers, and community resources.
• Attends and participates in various appointments/meetings to support and advocate for members, as required.
• Acts as a resource for team members utilizing specialized knowledge.
• Assists members in carrying out tasks as defined in their treatment plans.
• Understands and addresses related cultural attitudes and practices.
• Works with lead on resolution of day-to-day technical/procedural challenges related to moderately complex assignments, making recommendations to occasionally deviate from accepted practices with approval.
• Exercises independent judgment on moderately complex issues regarding job and related tasks.
• Performs related duties as required.

All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions.

Requirements

• High School Diploma, required.
• Associate's Degree, preferred.
• 3-5 years of relevant experience, required.

Pay

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).