Senior Care Coordinator

About the role

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

Responsibilities

• Provide independent, person-centered care coordination for adults living with serious mental illness (SMI).
• Conduct comprehensive biopsychosocial assessments and develop individualized care plans that highlight each member’s needs, goals, and strengths.
• Manage an autonomous caseload of approximately 40 members, ensuring high-quality, timely, and consistent care.
• Connect members with appropriate community resources, benefits, and services to enhance stability and wellbeing.
• Collaborate closely with interdisciplinary care teams to ensure coordinated, effective service delivery.
• Employ creative problem-solving to help members overcome practical barriers and achieve their care plan goals.
• Gain leadership experience by supervising and mentoring interns in the care coordination process.

Requirements

• Bachelor’s Degree in a Human Services related field required.
• Five or more years of experience working with the mental health and substance use population required.
• A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required.
• Leadership experience.
• Excellent verbal and written communication skills.
• Ability to work independently while also being part of a large team.
• Organizational, time management, and problem-solving skills.

Qualifications

• Must be able to pass a background check.
• Must be able to pass a drug screening.

Benefits

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance: We help pay off our team members’ student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon.
• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
• Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes.
• Paid time off and paid holidays!

Schedule

Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm.

Pay

The range of pay for this position is $23.41 - $27.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually.