Senior Capability Manager, Optum Rx

Primary Responsibilities

Own capability strategy and roadmap for Shop MyScript, aligning to enterprise growth and the transparent pharmacy care model
Lead end-to-end execution across a matrixed organization with significant dependencies across internal and external stakeholders
Manage a multi-vendor ecosystem, including:
- Contracting (SOW development, pricing structures, terms)
- Performance management (SLAs, KPIs, delivery outcomes)
- Ongoing relationship governance and optimization
Drive capability lifecycle management (build, launch, scale, optimize), ensuring continuous improvement and expansion
Establish and track business value metrics, including adoption, script conversion, cost savings, and client impact
Identify and mitigate risks, dependencies, and execution challenges across technical, operational, and regulatory domains
Serve as the capability lead and SME, providing clear, concise updates and recommendations to senior leadership

Required Qualifications

• 8+ years of experience in healthcare, PBM, and/or digital health technology vendor
• Experience in ePrescribing and/or EHR integrations
• Experience defining and executing KPI's including monthly & quarterly business reviews and presenting to internal & external stakeholders
• Experience managing external vendor relationships, including contracting and performance oversight
• Experience influencing stakeholders and driving alignment in a matrixed organization
• Demonstrated success leading complex, cross-functional initiatives at scale
• Proven solid analytical and strategic thinking skills, with experience translating insights into execution

Preferred Qualifications

• Experience launching or scaling Provider-facing digital health capabilities
• Experience storytelling, marketing and launching a new product
• Experience in a client facing role
• Project management experience including on time delivery of milestones
• Familiarity with healthcare interoperability standards (e.g., NCPDP, FHIR)

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

• Life Resources and support to focus on what matters most to you, in every facet of your life.
• Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more.
• Physical Health plans and other coverage to support wellness for you and your loved ones.
• Financial Benefits for today and to help you plan for the future, including your retirement.