Senior Business Systems Specialist

This position is onsite at 2720 N. Tenaya Way, Las Vegas, NV.

About the role

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. As a Senior Business Systems Specialist, you will play a critical role in designing, developing, and delivering high-quality system solutions that support our applications, products, and enterprise technology initiatives.

Responsibilities

• Consult with business users and technology specialists to define business processes and serve as a liaison between both groups
• Perform comprehensive business analysis to identify needs and recommend solutions
• Define project objectives, scope, and develop detailed business and technical requirements
• Act as a business liaison to refine, clarify, and document requirements
• Collaborate with stakeholders to communicate, validate, and gain approval on requirements
• Ensure delivered solutions align with and meet business needs
• Provide technical support for system development, including new implementations, enhancements, and ongoing maintenance within the Microsoft Suite
• Leverage technology to design and enable effective business solutions
• Analyze routine business issues, identify root causes, and recommend corrective actions
• Produce, publish, and distribute scheduled and ad hoc client and operational reports on product, process, and technology performance
• Define and manage project scope and objectives throughout the project lifecycle
• Escalate risks, issues, and concerns to the Manager and Analyst Leads as appropriate

Requirements

• High School Diploma / GED OR equivalent experience
• Must be 18 years of age or older
• 1+ years of current experience and/or education with evaluating and analyzing data using SQL or other programming languages
• 1+ years of experience working in a professional setting utilizing Microsoft Suite applications (including any of the following: Microsoft Word, Excel, Access, or Outlook)
• Must be willing to interview onsite at 2720 N. Tenaya Way, Las Vegas, NV, 89128
• Must be willing to work onsite at 2720 N. Tenaya Way, Las Vegas, NV, 89128
• Ability to work any of our full-time (40 hours/week), 8-hour shift schedules during our normal business hours of 6:00 am - 6:00 pm PST from Monday - Friday

Preferred Qualifications

• 2+ years of experience utilizing Visual Basic to automate and enhance Microsoft Suite processes
• 1+ years of experience in a technical or metrics-based environment
• 1+ years of experience analyzing and solving customer problems in an office setting
• 1+ years of experience using Microsoft Access or other relational databases to create reporting and interactive user interfaces for large amounts of users
• VBA in a professional setting
• Healthcare industry experience
• Experience in claims analysis
• Experience in Facets
• Experience in project management and project management life cycle
• Experience in provider or product configuration

Skills

• Problem-solving mindset
• Ability to explain complex technical concepts in simple terms
• Take initiative to figure things out end-to-end

Benefits

• 18 days of Paid Time Off (accrued starting with your first pay period) plus 8 paid holidays
• Medical plan options along with participation in a Health Spending Account or Health Savings Account
• Dental, Vision, Life & AD&D Insurance along with Short-term and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education reimbursement up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)

More information can be downloaded at: Health insurance plans | UnitedHealthcare

Schedule

• Full-time, 40 hours per week, Monday - Friday
• Required flexibility to work any 8-hour shift during normal business hours of 6:00 am - 6:00 pm PST
• Occasional overtime and/or weekends may be necessary based on business needs
• 4-8 weeks of on-the-job training, conducted onsite and aligned with your schedule

Pay

The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.