Senior Business Systems Analyst

This is a Fully Remote Job About Our Client:The organization operates within the business and technology modernization space, addressing the challenges of complex process and system interactions in large-scale initiatives. It supports clients by providing detailed analysis and documentation of business processes to facilitate modernization efforts, often working with public-sector organizations. The team engages in collaborative environments involving multiple stakeholders and vendors, emphasizing structured governance and standardized documentation practices. About the Opportunity:The BUSINESS SYSTEMS ANALYST is responsible for analyzing and documenting complex business processes and system interactions to support a large-scale modernization program. This role ensures current-state processes are accurately captured and validated, facilitating stakeholder engagement and maintaining standardized documentation. The position contributes to the success of modernization efforts by providing clear insights into business operations and supporting structured governance processes. Responsibilities:Analyze and document complex business processes, workflows, and system interactions.Develop detailed process documentation using established templates and standards.Collaborate with subject matter experts to gather information and validate documentation.Facilitate stakeholder interviews, workshops, and documentation reviews.Identify and resolve process gaps, inconsistencies, and dependencies.Maintain process models and supporting documents using Microsoft Office tools.Manage multiple deliverables, ensuring quality and timely completion.Track deliverable status, feedback, and action items.Work with project managers and cross-functional teams to support program goals.Participate in governance processes including reviews, approvals, and issue escalation.Ensure documentation accuracy and formal stakeholder validation. Requirements:Bachelor's degree in Business Administration, Information Systems, or related field, or equivalent experience.Minimum of five years of business analysis experience, with at least three years recent.Proven ability to document complex processes and system interactions in large organizations.Skilled in developing documentation per client templates and standards.Experience facilitating stakeholder discussions and obtaining validation.Ability to manage multiple deliverables and track project status.Familiarity with formal governance, change control, and issue escalation.Experience with workers' compensation, insurance claims, benefits administration, or regulatory processes.Background in legacy system replacement or modernization initiatives.Experience in public-sector environments and matrixed organizations.Knowledge of business process modeling methods like BPMN or swimlane diagrams.Professional business analysis certification (CBAP, CCBA, PMI-PBA). Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.