Senior Business Systems Analyst

Position Overview

The Sr. Laboratory Business Systems Analyst serves as a strategic liaison among business stakeholders, IT Application Analysts, and Operations Analytics—translating complex business needs into robust Laboratory Business System solutions that improve operational performance. The senior analyst independently leads medium-sized initiatives (and critical workstreams within larger programs), mentors junior analysts, and ensures systems and processes remain aligned to business goals and the Quality Management System.

Essential Duties

• Independently lead complex initiatives with broad scope and minimal oversight.
• Independently gather and document requirements, translate them into designs aligned to established standards, and propose design improvements for review and approval.
• Lead project steps and contribute to analysis, design, testing, deployment, and cross-functional issue resolution.
• Lead and execute end-to-end functional testing and UAT cycles, ensure testing completeness and quality, contribute to SOP user documentation, and lead post–go-live stabilization efforts.
• Serve as an advanced support resource by troubleshooting complex issues, performing root cause analysis, and recommending durable corrective actions. Share triage and escalation guidance with peers.
• Communicate clearly with internal stakeholders, leaders, and external vendors, translating technical concepts for non-technical audiences.
• Lead change management initiatives including development and ownership of SOPs and advanced training materials. Deliver targeted end-user training to drive adoption and sustainment.
• Help develop roadmap for supported system(s) and processes.
• Continuously learn and apply new related skills and capabilities.
• Maintain regular and reliable attendance.
• Act with an inclusion mindset and model these behaviors for the organization.

Minimum Qualifications

• Bachelor’s Degree in a field related to essential duties; or Associates Degree and 2 years of relevant experience; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience.
• 5 years of experience as a business analyst designing and supporting processes in related systems.
• Experience leading system enhancement or implementation projects.
• Proficient in Microsoft Office.

Preferred Qualifications

• Bachelor’s degree in Operations, Supply Chain, Computer Science or Management Information Systems.
• Proficiency in Atlassian (Confluence, Jira and Zephyr) or other digital project management platforms.
• Experience supporting business processes in advanced digital laboratory systems solutions (LIS/LIMS).
• Experience with AI platforms for developing practical agentic solutions.
• Experience in a biotech/life sciences manufacturing environment; preferably in a cGMP, GLP, ISO 13485, and/or CLIA environment.
• Experience at a company with Computer Systems Validation processes in place or equivalent best practices and of change control as it relates to application systems.
• Lean Six Sigma Green Belt certification.
• Experience with SAP Fiori apps as a business user or in an analyst role.

Pay Range

$91,000.00 - $155,000.00