Jobs · Information Technology · North Carolina

Senior Business Systems Analyst

Blue Cross NC · Raleigh-Durham-Chapel Hill Area · 1 mo ago
HybridInformation Technology$89k–$143k/yrFull-time

About the role

The role involves managing the monthly HEDIS data load process, ensuring the accuracy and completeness of HEDIS data from various sources, and collaborating with cross-functional teams to deliver HEDIS initiatives.

Responsibilities

  • Serve as the primary data management lead for the monthly HEDIS production process, owning the end-to-end intake, loading, validation, reconciliation, and certification of HEDIS data.
  • Develop and maintain SQL queries, data mappings, and integrations to support HEDIS quality metrics.
  • Independently drive HEDIS data initiatives from requirements through implementation, partnering with IT, ETL, data engineering, vendors, and business stakeholders.
  • Perform monthly loading, validation, reconciliation, and monitoring of the HEDIS data management pipeline, ensuring timely and accurate ingestion of all required source data and proactive resolution of data quality issues.
  • Lead data quality investigations and root cause analysis related to HEDIS rates, member eligibility, measure compliance, claims lag, supplemental data integration, and vendor feed discrepancies.
  • Ensure the accuracy, completeness, and reliability of data utilized in quality management and support downstream reporting, audit, analytics, and regulatory submissions.
  • Collaborate with cross-functional teams to define HEDIS data requirements and implement process improvements that expand and integrate new data sources, including vendor feeds, EMR data, digital quality measures, and FHIR APIs.
  • Analyze HEDIS production data trends, including membership growth/attrition, claims lag, encounter volumes, vendor submissions, and supplemental data performance, providing actionable recommendations to leadership.
  • Maintain detailed documentation of data flows, mappings, transformation rules, vendor dependencies, and production processes to support knowledge transfer, governance, and audit readiness.
  • Validate annual HEDIS software upgrades, specification updates, vendor enhancements, and data source changes to ensure production readiness and measure integrity.
  • Support HEDIS audits by validating source data, responding to auditor requests, documenting data lineage, and ensuring readiness of both traditional and supplemental data sources.

Requirements

  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field
  • Proven experience as an Analyst, preferably in quality data management, HEDIS reporting, or a related healthcare analytics role
  • Proficient in programming languages such as SQL, Python, R, or similar
  • Experience with data management systems and tools (e.g., SQL databases, ETL tools, data visualization software)
  • Strong familiarity with FHIR standards (US Core, QICore), digital quality measure (dQM) interpretation, and robust data mapping across claims, clinical, and vendor data sources
  • Experience performing recurring (monthly) data loads, monitoring production pipelines, and trend analysis across membership and claims data
  • Strong analytical skills with attention to detail and ability to identify data anomalies, trends, and root causes
  • Familiarity with quality control processes and standards (ISO, Six Sigma, etc.) is a plus

Qualifications

  • Bachelor's degree or equivalent experience in a related field
  • Advanced degree preferred
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field
  • Proven experience as an Analyst, preferably in quality data management, HEDIS reporting, or a related healthcare analytics role
  • Proficient in programming languages such as SQL, Python, R, or similar
  • Experience with data management systems and tools (e.g., SQL databases, ETL tools, data visualization software)
  • Strong familiarity with FHIR standards (US Core, QICore), digital quality measure (dQM) interpretation, and robust data mapping across claims, clinical, and vendor data sources
  • Experience performing recurring (monthly) data loads, monitoring production pipelines, and trend analysis across membership and claims data
  • Strong analytical skills with attention to detail and ability to identify data anomalies, trends, and root causes
  • Familiarity with quality control processes and standards (ISO, Six Sigma, etc.) is a plus

Skills

  • Application Implementation
  • Best Practices Development
  • Business Process Improvements
  • Business Requirements
  • Business Requirements Analysis
  • Information Technology (IT) Projects
  • Information Technology Project Management
  • Requirements Gathering
  • Requirements Management
  • Technical Architecture

Benefits

Medical, dental, and vision coverage along with numerous health and wellness programs

Pay

$89,174.00 - $142,679.00

Schedule

Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

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