Senior Business Systems Analyst
Blue Cross NC · Raleigh-Durham-Chapel Hill Area · 1 mo ago
HybridInformation Technology$89k–$143k/yrFull-time
About the role
The role involves managing the monthly HEDIS data load process, ensuring the accuracy and completeness of HEDIS data from various sources, and collaborating with cross-functional teams to deliver HEDIS initiatives.
Responsibilities
- Serve as the primary data management lead for the monthly HEDIS production process, owning the end-to-end intake, loading, validation, reconciliation, and certification of HEDIS data.
- Develop and maintain SQL queries, data mappings, and integrations to support HEDIS quality metrics.
- Independently drive HEDIS data initiatives from requirements through implementation, partnering with IT, ETL, data engineering, vendors, and business stakeholders.
- Perform monthly loading, validation, reconciliation, and monitoring of the HEDIS data management pipeline, ensuring timely and accurate ingestion of all required source data and proactive resolution of data quality issues.
- Lead data quality investigations and root cause analysis related to HEDIS rates, member eligibility, measure compliance, claims lag, supplemental data integration, and vendor feed discrepancies.
- Ensure the accuracy, completeness, and reliability of data utilized in quality management and support downstream reporting, audit, analytics, and regulatory submissions.
- Collaborate with cross-functional teams to define HEDIS data requirements and implement process improvements that expand and integrate new data sources, including vendor feeds, EMR data, digital quality measures, and FHIR APIs.
- Analyze HEDIS production data trends, including membership growth/attrition, claims lag, encounter volumes, vendor submissions, and supplemental data performance, providing actionable recommendations to leadership.
- Maintain detailed documentation of data flows, mappings, transformation rules, vendor dependencies, and production processes to support knowledge transfer, governance, and audit readiness.
- Validate annual HEDIS software upgrades, specification updates, vendor enhancements, and data source changes to ensure production readiness and measure integrity.
- Support HEDIS audits by validating source data, responding to auditor requests, documenting data lineage, and ensuring readiness of both traditional and supplemental data sources.
Requirements
- Bachelor's degree or advanced degree (where required)
- 5+ years of experience in related field
- In lieu of degree, 7+ years of experience in related field
- Proven experience as an Analyst, preferably in quality data management, HEDIS reporting, or a related healthcare analytics role
- Proficient in programming languages such as SQL, Python, R, or similar
- Experience with data management systems and tools (e.g., SQL databases, ETL tools, data visualization software)
- Strong familiarity with FHIR standards (US Core, QICore), digital quality measure (dQM) interpretation, and robust data mapping across claims, clinical, and vendor data sources
- Experience performing recurring (monthly) data loads, monitoring production pipelines, and trend analysis across membership and claims data
- Strong analytical skills with attention to detail and ability to identify data anomalies, trends, and root causes
- Familiarity with quality control processes and standards (ISO, Six Sigma, etc.) is a plus
Qualifications
- Bachelor's degree or equivalent experience in a related field
- Advanced degree preferred
- 5+ years of experience in related field
- In lieu of degree, 7+ years of experience in related field
- Proven experience as an Analyst, preferably in quality data management, HEDIS reporting, or a related healthcare analytics role
- Proficient in programming languages such as SQL, Python, R, or similar
- Experience with data management systems and tools (e.g., SQL databases, ETL tools, data visualization software)
- Strong familiarity with FHIR standards (US Core, QICore), digital quality measure (dQM) interpretation, and robust data mapping across claims, clinical, and vendor data sources
- Experience performing recurring (monthly) data loads, monitoring production pipelines, and trend analysis across membership and claims data
- Strong analytical skills with attention to detail and ability to identify data anomalies, trends, and root causes
- Familiarity with quality control processes and standards (ISO, Six Sigma, etc.) is a plus
Skills
- Application Implementation
- Best Practices Development
- Business Process Improvements
- Business Requirements
- Business Requirements Analysis
- Information Technology (IT) Projects
- Information Technology Project Management
- Requirements Gathering
- Requirements Management
- Technical Architecture
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs
Pay
$89,174.00 - $142,679.00
Schedule
Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.