Senior Business Systems Analyst

About the role

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect.

Responsibilities

• Own the relationship with assigned cross-functional partner departments
• Manage prioritization, requirements, and the overall technology roadmap for assigned functional areas
• Guide all system changes in assigned functional areas through the software development life cycle, end-to-end
• Produce requirements documents, process & system diagrams, documentation of technical solution designs
• Design, write, and execute QA test cases for system changes
• Conduct UAT with stakeholders
• Work closely with technical domain experts on the applications team to design and implement system changes which solve business problems
• Deliver changes which improve efficiency, internal & external user experiences, customer satisfaction, and financial performance
• Perform some system configuration and integration development
• Use AI tools to improve and accelerate delivery of system changes
• Incorporate AI into personal workflows where valuable
• Work closely with external partners, vendors, consulting firms, and 3PL warehouses

Requirements

• 3-5 years of progressive experience as a Business Analyst, Solutions consultant, Process analyst, or another technical/functional role in which you have experience working directly with both business users and technical staff to solve business problems
• Extremely proficient in process analysis, process documentation, and organizational change management
• Self-motivated, must have the ability to analyze a large complex problem, break it down into incremental deliverables, then execute against those deliverables without close oversight or supervision
• Familiarity with B2B CRM data architecture
• Excellent written and verbal communication skills
• Strong understanding of relational database concepts, some SQL programming experience
• Some familiarity with custom API integrations, EDI, Data Warehousing
• Experience with Netsuite ERP or the Warehouse/Inventory management module of a similarly full featured ERP system
• Experience working with operations managers to design customizations to an ERP, related to that team's processes. Ie: Logistics, Warehouse Operations, Inventory management
• Familiarity with agile software delivery methodologies: sprint planning, backlog grooming, story pointing. Using Jira or similar tools

Preferred Experience

• Netsuite ERP
• Warehouse Management Systems, Transportation Management Systems
• iPaas development experience
• Configuring and using Claude Code (or similar tools) to deliver ERP customizations – or to write code in other applications
• Salesforce CRM
• Zendesk or other Ticket Management platforms
• Shopify B2B or other ecommerce platform

Compensation

Our compensation philosophy centers on 5 principles: Market-driven, Performance-based, Equitable, Growth-focused, and Total Rewards approach. Base salary plus commission which is the total potential on target earnings (OTE) for the position. Pay Range $121,805—$153,405 USD

Benefits

• Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
• 401(k) with company match
• Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
• Generous fully paid parental leave for both birth parents and non-birth parents
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi composting and terra-cycling
• Happy hours, team-building events, bagel breakfasts, Values awards - and more

AI in our hiring process

We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in. Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition, a collaboration that aligns with our dedication to community-driven progress and the future of technology.

Accommodations

We are committed to an inclusive hiring process and aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process, please contact recruiting@bevi.co.