Senior Business Systems Analyst (Assistant Vice President)

About the role

The Technology Solutions (“TS”) Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. The department focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout.

Responsibilities

• Help manage third-party vendor systems for Trading, Portfolio Management and Operations Teams within the Firm.
• Design and configure system functionality, quality assurance, application support and vendor management.
• Develop deep expertise in essential line-of-business software platforms supporting middle and back-office operations.
• Configure systems within distributed environments and design tailored reports to fulfill business partner requirements.
• Deliver application support by effectively triaging issues, determining root causes and coordinating resolution efforts among business users, developers and third-party vendors.
• Collaborate with development teams and external vendors to define requirements and ensure applications and functions delivered align with business objectives.
• Oversee third-party vendors involved in application development, implementation and ongoing support.
• Ensure that all delivered solutions adhere to the highest quality standards, fulfil all specified business and technical requirements and comply with robust data security protocols through comprehensive validation and testing processes.
• Analyze and understand complex business processes and present them in an understandable and logical format.
• Identify pain points and opportunities to further leverage technology to increase productivity, improve quality and reduce risk.
• Gain a thorough understanding of relevant relationships, dependencies and influences among business functions.
• Strive for proficiency in data organization and relational analysis utilizing SQL, Excel and additional methods for data extraction, analysis and reporting.
• Show responsibility for project deliverables by developing knowledge of relevant technology solutions and business process changes, while confidently leading meetings with stakeholders at all organizational levels, including senior management.

Qualifications & Experience

• Bachelor’s degree in engineering, computer science or related discipline is required.
• 7+ years of relevant technical experience, preferably within the financial services sector.
• Prior working knowledge of Azure DevOps or similar tool is a plus.
• Experience writing logical functions or modules using Python, VBA, .Net, Java or other scripting language.
• Proficient in developing efficient stored procedures and SQL functions and evaluating / optimizing the performance of SQL code.
• Strong analytical skills to digest, document and translate business requirements for in-house development or customizing / configuring third-party software products.
• Strong critical thinking skills to troubleshoot issues, dissect calculations and articulate solutions.
• Exceptional interpersonal, verbal, written and presentation skills.
• Enthusiastic about working in office and creating a Gold Standard hybrid work culture.

Technical Support

• Trips technical support issues.
• Escalates issues as needed.

Software Development Principals

• Utilizes software development, secure programming principles and a knowledge of programming languages to develop, configure and / or integrate new software and applications.

Business Needs Assessment

• Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions.

Data Management and Information Security

• Maintains data integrity and security.

Risk Management

• Forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs.

Testing

• Evaluates the functionality of an application, system or solution to ensure that requirements have been met and defects have been identified.
• Applies an understanding of end user requirements and usage in the end-to-end system to produce a quality product.

Vendor Management

• Manages and coordinates with external vendors.
• Researches and identifies new vendors as needed and monitors performance.

Relationship Management

• Builds and maintains effective partnerships with internal clients and end users by advising on their needs and options, advocating for their business within the Technology Solutions department and managing expectations appropriately.

Project / Program Management

• Manages Technology Solutions project elements considering conflicting priorities, interdependencies, business objectives, communications and available resources.

Innovative Mindset

• Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.

Compensation And Benefits

For Illinois Only: It is expected that the base salary range for this position will be $95,000 to $150,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered.