Senior Business Solution Consultant

About the Role

Pre-Sales Solution Consultants at Clarivate drive commercial growth as trusted advisors to customers and prospects, and as outstanding cross-functional team players. As an individual contributor, you will serve as a Subject Matter Expert (SME) demonstrating domain expertise, solution knowledge, and practical business applications to build trust and deliver value. Solution Consultants also act as thought leaders, contributing to marketing and demand-generating activities such as webinars, conferences, blogs, white papers, and other commercial initiatives.

Requirements

• Advanced degree in Life Sciences or Healthcare-related field (or additional experience to compensate for degree)
• Minimum of 10 years of experience in biomedical, pharma, or academic settings, preferably using data, software, and services to enable processes, make decisions, and deliver value
• Experience with application programmatic interfaces, data engineering, or programming/scripting is a plus
• Published academic research and public speaking experience in domain area is a plus
• Previous solution consulting or SME experience is a plus

Responsibilities

As a Business Consultant, your primary duties will include driving commercial outcomes by building customer trust and confidence in Clarivate’s proposed solutions and value proposition. You will collaborate with customers and commercial teams to define solution packages and identify the best products, solutions, and services for their needs. While demonstrating solutions may be required, the focus is on building trust through subject-matter expertise and solving customer problems using Clarivate’s offerings.

• Lead strategic pilots and advisory-related client engagements to demonstrate value and create larger, long-term ACV opportunities

Skills

• Domain & Subject-Matter Expertise:
  • Strong background in Life Sciences and Healthcare, with expertise in R&D (preclinical or clinical), market access, or market intelligence
  • Ability to clearly explain and articulate the value of relevant healthcare data and analytics
  • Published research relevant to the customer vertical and domain is a plus
  • Ability to gain and retain customer trust, confidence, and respect
• Consulting & Problem-Solving:
  • Strong problem-solving and analytical skills
  • Customer-centric and “outside-in” approach to commercial challenges
  • Ability to translate Clarivate terminology into customer-centric language that demonstrates value
  • Excellent oral and written communication, presentation, and customer-facing skills
  • Experience managing or leading engagements while assembling cross-business resources for advisory projects
• Technical Expertise & Solution Engineering:
  • General aptitude with common business software applications and quick learning of new tools
  • Data analytics and relevant programming languages is a plus
• Teamwork & Collaboration:
  • Proactive mentality with ability to prioritize using metrics- and outcome-based approaches
  • Outstanding time management skills and comfort working in a high-pace, dynamic environment
  • Ability to work effectively in remote, cross-functional, and cross-cultural teams
  • Strong relationship-building with internal and external stakeholders
  • Customer-centric with a track record of consistently delivering on commitments
  • Willingness to travel if required (potentially up to 25%)

About the Team

This is a global team of 10 subject matter experts focused primarily on pharmaceutical customers, accelerating drug development. The team presents solutions and incorporates feedback to drive future enhancements. Key internal collaborators include content, sales, product, and marketing teams.

Schedule

• This is a remote, full-time position based anywhere in the U.S.
• Primarily working core business hours in the EST time zone.

Pay

• Expected base salary: $104,000 - $130,000 USD per year
• Eligible for incentive or bonus earnings
• Individual pay based on experience, education, skill, ability, expertise, and relevant factors

Benefits

• Medical, dental, and prescription drug coverage
• Life insurance
• 401k with company match
• Long-term disability coverage
• Paid vacation and sick time
• Volunteer time off
• Discount programs
• Additional benefits and programs