Senior Business Operations Specialist - Sanctions & 314(a) Operations Expert

You Will Do

• Oversight of sanctions screening operations and regulatory obligations across Klarna’s US business
• Maintaining high-quality execution within a model involving both an outsourced vendor and a US partner bank
• Taking full ownership of the end-to-end process, managing escalations, and handling complex or sensitive investigations when required
• Executing Klarna’s obligations under Section 314(a) of the USA PATRIOT Act, ensuring timely and accurate responses in line with FinCEN requirements
• Collaborating closely with Compliance, Legal, and banking partners while continuously improving processes, controls, and documentation to meet evolving regulatory expectations

Who You Are

• 3–5 years of experience in sanctions screening or financial crime compliance, with strong knowledge of OFAC regulations and US sanctions frameworks
• Familiarity with Section 314(a) of the USA PATRIOT Act and FinCEN information-sharing requirements
• Able to assess complex cases, apply sound judgment, and document decisions clearly and accurately under time constraints
• Experience working with outsourced vendors and/or partner banks, with accountability for quality and performance outcomes
• High attention to detail with the ability to manage competing regulatory deadlines without compromising accuracy
• Strong written and verbal communication skills, with the ability to engage effectively with cross-functional stakeholders
• Familiarity with sanctions screening tools and name-matching logic (e.g. LexisNexis, World-Check, Fircosoft)
• Awesome to have: Experience handling complex or sensitive sanctions investigations in-house, Experience supporting audits or regulatory examinations and responding to related enquiries, Knowledge of adverse media screening and open-source intelligence practices, Relevant certification such as Certified Global Sanctions Specialist (CGSS), CAMS-FCI, or equivalent, Experience creating or maintaining Standard Operating Procedures and training materials