Senior Business Operations Specialist
About the Role
Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools. This position is hybrid, working from your remote office, and your assigned location based on business need.
Responsibilities
- Use system and personnel resources to successfully address inquiries from internal business partners
- Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
- Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
- Research and data analysis; compile and prepare reports for upper management
- Participate on cross functional teams
- Manage communications
- Liaison between various departments and cross functional teams
- Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
- Develop internal work procedures and initiate process improvements
- Develop and manage trainings to enhance knowledge and job skills
Qualifications
- Bachelor's degree in Business, Marketing, Communications or related field or equivalent experience
- Job-related experience, 5 years
- Valid CA drivers license required
Desired Skills
- Ability to lead teams
- Ability to communicate findings and recommendations at the Manager level
- Advanced understanding of MS Office
Pay
California Minimum: $97,000 California Maximum: $144,000
Schedule
Hybrid - working from your remote office and assigned location based on business need.
Department Overview
Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team, comprised of roughly 10,100 coworkers, is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of transmission lines.