Senior Business Operations Manager

About the role

The Senior Business Operations Manager will report to the VP, Head of Lending. The role involves driving cross-functional alignment and execution across the lending business units, conducting high-leverage analytical deep dives, owning and maintaining the quality of critical corporate operating cadences, coordinating annual corporate and strategic planning processes, and acting as a versatile internal consultant.

Responsibilities

• Drive cross-functional alignment and execution across our lending business units, serving as the core connective tissue between business leaders and Product, Marketing, Risk, Finance, and Data Analytics.
• Conduct high-leverage analytical deep dives and advanced financial modeling to identify performance drivers, run scenario analyses, and guide executive decision-making.
• Own and maintain the quality of critical corporate operating cadences, including weekly business reviews, monthly business reviews, and board material preparation.
• Cook up and manage the annual corporate and strategic planning processes, managing cross-functional timelines, inputs, and deliverables.
• Build a long-term foundation toward a general management track within Earnest’s lending business units.

Requirements

• Recent MBA graduate, or equivalent relevant professional experience in strategic finance, investment banking, corporate strategy, or financial services.
• Exceptional financial modeling and analytical capabilities, with a proven ability to autonomously build scenarios and translate complex data sets into strategic recommendations.
• A high-ownership self-starter who thrives when operating without a fixed lane and feels energized by fast-paced, ambiguous environments.
• Outstanding relationship-building and communication skills, with a track record of effectively influencing cross-functional teams and executive stakeholders without direct authority.

Qualifications

• Prior experience in fintech, consumer lending, or capital markets, with a solid grasp of asset-class mechanics or lending operations.
• Direct experience supporting or interacting with corporate development, strategic finance, or asset liability management (ALM) teams.
• Familiarity with structured business review frameworks (WBR/MBR) and hands-on exposure to business unit P&L management or forecasting.

Skills

• Financial modeling and analytical capabilities.
• Strategic thinking and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.

Benefits

• Health, Dental, & Vision benefits.
• Mac computers + work-from-home stipend.
• Monthly internet and phone reimbursement.
• Employee Stock Purchase Plan (ESPP).
• Roth IRA matching.
• Tuition reimbursement program.
• Competitive days of annual PTO.
• Competitive parental leave.

Pay

Compensation: A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.

Salary Range: $153,000 - $192,000 USD. Employees are also eligible for an annual performance-based bonus and equity.