Senior Business Operations Analyst

IDR is seeking a Senior Business Operations Analyst for a remote opportunity with one of our top clients. In this role, you will help drive business operations oversight, communications, and program readiness activities for a large, public-sector focused initiative in the healthcare/health insurance exchange space. You’ll partner with cross-functional business and technology teams to keep critical workstreams on track, support testing cycles, and translate policy changes into clear, actionable guidance.

About the role

• Coordinate day-to-day operations for core program processes (e.g., autorenewals, Open Enrollment, 1095-A generation) while tracking deliverables and closing documentation gaps
• Draft and edit internal communications, status updates, and leadership-facing materials tailored for executive audiences
• Support testing and readiness activities by building schedules, drafting kick-off communications, and tracking cross-team dependencies
• Serve as a liaison between business and technology teams, prioritizing data fixes based on program impact and urgency
• Assist with policy and compliance support by translating federal and state guidance into operational impacts and action items for leadership

Requirements

• 3+ years of experience in business operations, program coordination, or a related analyst role, with health insurance exchange or Medicaid/CHIP experience
• Strong ability to plan ahead, document processes, and track tasks across multiple workstreams
• Excellent written communication skills, including translating complex topics into clear, executive-ready summaries
• Familiarity with Agile delivery frameworks
• Strong organizational skills and attention to detail while managing concurrent priorities

Benefits

• Competitive compensation package
• Full benefits: Medical, Vision, Dental, and more
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
• Medical, Dental, Vision, and Life Insurance