Senior Business Operations Analyst

Javvy is on a mission to set a new standard for café favorites with better-for-you beverages that are craveable, convenient, and without compromise. Positioned at the intersection of café culture, convenience, and functional nutrition, we’re reimagining the drinks people buy every day — proving you don’t have to compromise between great taste and quality ingredients. What began as a cult-favorite DTC brand has rapidly scaled into an omnichannel business, now expanding into major retail while building a loyal community around better-for-you café favorites. The Opportunity: Javvy's Business Operations team turns data into decisions for every function in the company. As we grow, the analytics request queue grows too. Someone needs to own it: take in requests, keep projects moving, deliver the work, and hold our data partners to a high standard. That person is you. As Senior Business Operations Analyst, you'll clear the operational bottlenecks in analytics delivery. That frees our analytics leadership to focus on strategy and cross-functional priorities. You'll be hands-on in SQL and BI tools, and also the project manager who keeps timelines, vendors, and stakeholders aligned. The role is right for someone who likes both building a dashboard and running the process that gets it shipped. What You’ll Own: Data Agency Coordination Gather requirements and business context from internal teams before work is scopedCommunicate scoped work to our external data agency partner and manage day-to-day timelinesTrack status, flag delays early, and own ongoing vendor communicationTechnically validate agency deliverables, including testing, quality checks, and data structure reviewEscalate scope changes or concerns to your manager Analytics Request Triage Hold first discovery conversations with stakeholders to understand what they need and whyScope routine, straightforward requests on your ownRoute well-defined work for executionEscalate strategic, complex, or competing requests to your manager for a final scoping decision Hands-On Analytics Build new dashboards and reports for every functional area, including finance, marketing, operations, and salesWrite and optimize SQL queries for analysis and reportingRun assigned analyses and models, working under direction on the most complex workValidate data quality and test all technical deliverables against the data warehouseHelp your manager with advanced modeling and analysis as needed Project Management Maintain the Business Operations project tracker, backlog, and prioritiesTrack dependencies, timelines, and blockers across all active projectsFollow up with stakeholders on missing inputs and flag delays before they become problemsBring trade-offs and resource conflicts to your manager for decisionsKeep stakeholders informed on project status and timelines Maintenance & Support Monitor dashboard health and troubleshoot technical issuesAnswer questions and ad-hoc analytics requests from teams across the businessRegularly audit data sources for connection lapses and quality issuesMaintain documentation and a knowledge base for all custom data solutionsHandle routine updates and maintenance on existing dashboards and reports What You Bring 3–5 years of experience in business operations, data analytics, or business analyticsStrong SQL skills. You write and optimize queries on your own, debug data issues, and are comfortable with intermediate-to-advanced patterns like joins, window functions, and CTEs. Advanced BI expertise. You have hands-on experience with BigQuery and a modern BI platform (e.g. Looker, Tableau, PowerBI), and can build complex dashboards, tune performance, and follow best practices. Technical credibility. You understand data pipelines, validation, and quality checks, can talk with engineers, and can validate technical work yourself. A project management mindset. You track timelines, manage dependencies, follow up with stakeholders, and raise risks early. Cross-functional communication skills. You can explain analytics to technical and non-technical audiences, and you know when to solve a problem yourself and when to escalate it. Experience across multiple functions, especially finance and marketingExperience managing vendors or coordinating with external teamsA record of delivering quality work on schedule when requirements are ambiguousBonus Points:Experience with subscription or DTC business modelsFamiliarity with CPG or omnichannel retail data, such as Amazon, wholesale, or retail POSWhy This Role Rocks: Competitive Salary100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost)401(k) Retirement PlanParental LeaveFree Access to Javvy ProductsCareer Growth OpportunitiesCollaborative, Fast-Paced Start-Up Environment Equal Opportunity Employer Javvy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, business needs, and applicable laws. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications and may be modified as business needs evolve.