Senior Business Manager, Sales Analytics

About the Role

As a Senior Manager of Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and collaborate with world-class professionals to develop and test strategies that drive bottom-line impact in a collaborative environment that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Strategic Leadership: Develop business strategies to drive growth, profitability, and competitive success amid shifting consumer and regulatory behavior.
• Business Ownership: Adopt an ownership mindset, potentially with P&L accountability for a business segment. Engage in strategic planning with a 1-6 month horizon.
• Leadership: Manage and develop a team of analysts. Coach and mentor associates across the organization to develop and retain talent.
• Product: Develop and implement new product and pricing strategies for various lending products. Lead product-level modeling and analytics.
• Marketing: Lead direct-to-consumer marketing efforts for select products and define strategic intent for products distributed through various channels. Build targeted insights to inform new customer experiences and breakthrough technology concepts.
• Credit Risk: Drive step-change improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through rigorous monitoring and analysis.
• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements, and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Partnership: Work closely with colleagues across Capital One, including IT, Sales, Operations, and Finance, to drive improvements in quality, volume, service, and profitability.

Qualifications

• Strategic & Analytic Orientation: A proven track record of decision-making and problem-solving based on analytics. Strong conceptual thinking complemented by a rigorous quantitative orientation.
• Business Judgment & Leadership: A tenacious decision-maker with a healthy, aggressive, yet responsible approach to business. Ability to foster innovation, drive critical decisions, and hold business partners accountable.
• People Leadership: Experience building and leveraging high-performing teams and business partners across the enterprise.
• Executive Communication: Impeccable written and oral communication skills, coupled with strategic influencing and negotiation abilities.
• Results Orientation: Intense focus on achieving both short- and long-term goals in an uncertain and fluid environment.
• Adaptability: A successful track record of thriving in fast-paced, entrepreneurial, and dynamic environments. Previous consulting experience is a plus.

Basic Requirements

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours worked.

• McLean, VA: $200,700 - $229,100 for Sr. Business Manager
• New York, NY: $219,000 - $249,900 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.