Senior Business Manager, Product Analytics

As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line in a collaborative environment that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

About the Role

We are looking for a Senior Manager for the Retail Bank’s Product Analytics team. You will help shape a wide range of innovative consumer-facing and platform experiences across the Retail Bank. Your work will directly influence product direction, investment decisions, and the product vision for the Retail Bank.

This is a highly collaborative role in which you will problem-solve alongside partners and leadership in Product, Engineering, Research, Data, Finance, and others. You will be responsible for growing a team of product analysts and contributing to the growing product analytics community.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
• Coach and mentor associates to develop and retain talent.
• Develop and implement new product measurement frameworks and strategies for various digital products; lead product-level data modeling and analytics.
• Serve as a subject matter expert in experimentation. Design and implement experiments across a variety of product experiences, interpret results, and guide the development of advanced analytics tools and models.
• Manage and sequence delivery of product intent, build business requirements, and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Work closely with colleagues across Capital One, including Product, Tech, and Finance, to drive improvement in quality, volume, service, and profitability.
• Guide product teams using data and insights, develop hypotheses, and employ rigorous analytical approaches to test them. Define success metrics and surface insights on new opportunities and challenges.

Requirements

• Bachelor’s Degree.
• At least 3 years of experience performing quantitative analysis.
• At least 3 years of experience performing qualitative analysis.
• At least 1 year of experience performing people management.
• At least 1 year of experience performing project management.

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in quantitative analysis.
• 5+ years of experience in qualitative analysis.
• 2+ years of experience in people management.
• 2+ years of experience in product development.
• 2+ years of experience in financial modeling.
• 2+ years of experience in economic forecasting.
• 2+ years of experience in project management.
• Previous consulting experience.

Skills

• Proven track record of decision-making and problem-solving based on analytics.
• Strong quantitative orientation complemented by conceptual thinking skills.
• Strong business judgment, leadership, and integrity with a tenacious, responsible approach to business.
• Ability to build and leverage high-performing teams and foster innovation.
• Strong executive communication skills, including strategic influencing and negotiation.
• Clear results orientation with an intense focus on achieving both short- and long-term goals.
• Ability to drive and execute an agenda in an uncertain and fluid environment.
• Experience thriving in a fast-paced, entrepreneurial, and dynamic environment.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on agreed-upon hours.

• McLean, VA: $200,700 - $229,100 for Sr. Business Manager.
• New York, NY: $219,000 - $249,900 for Sr. Business Manager.

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.